Pediatric Front Desk & Care Coordinator

Vitana Pediatric & Orthodontic Partners; Glen Mills (Delaware County); On-site; USD 36,000 - 41,000; Full time

Job summary

Vitana Pediatric & Orthodontic Partners is seeking a friendly Pediatric Front Desk Coordinator. You are the first contact for patients and families, handling check-ins, scheduling, and insurance verification with accuracy and warmth.

Join a collaborative team focused on compassionate care in a welcoming kid-friendly office. You will manage phones, verify information, collect payments, maintain records, and coordinate between front and back office.

Qualifications

• Prior dental or medical front office experience preferred.
• Pediatric experience a plus.
• Experience with dental software such as Dentrix, Eaglesoft, Open Dental.

Responsibilities

• Greet patients and families warmly and professionally.
• Check patients in and out accurately.
• Schedule appointments and manage daily calendar.
• Answer phones and respond to inquiries.
• Verify insurance eligibility and update patient info.
• Collect payments, co-pays, balances.
• Maintain accurate patient records.
• Coordinate with clinical team for smooth front/back transitions.
• Manage appointment confirmations and follow-ups.
• Support front office organization and cleanliness.

Skills

Customer service

Multitasking

Communication

Front desk experience

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Vitana Pediatric & Orthodontic Partners is seeking a friendly Pediatric Front Desk Coordinator. You are the first contact for patients and families, handling check-ins, scheduling, and insurance verification with accuracy and warmth.

Join a collaborative team focused on compassionate care in a welcoming kid-friendly office. You will manage phones, verify information, collect payments, maintain records, and coordinate between front and back office.