Pediatric Dentistry Care Coordinator

musc; South Carolina; On-site; USD 53,000 - 90,000; Full time

Job summary

The Medical University of South Carolina (MUSC) is seeking a Patient Service Representative (PSR) to support the Pediatric Dentistry front desk and EHR documentation. You will verify insurance details, prepare patient records, schedule appointments, and assist with billing communications in a fast-paced clinic.

This position emphasizes courteous service to patients and colleagues, close collaboration with faculty and students, and accurate data entry in the EHR to support treatment and

Qualifications

• Experience with EPIC messaging and patient triage workflows.
• Familiarity with insurance verification processes and Medicaid interactions.
• Strong customer-service orientation in a clinic setting.

Responsibilities

• Monitor and coordinate daily work queues to keep appointments up to date.
• Verify insurance and ensure patient information is accurate before appointments.
• Coordinate referrals and hospital referrals, and manage new and emergency patient scheduling.

Tools

EPIC

EHR system

Billing software

Job description

The Medical University of South Carolina (MUSC) is seeking a Patient Service Representative (PSR) to support the Pediatric Dentistry front desk and EHR documentation. You will verify insurance details, prepare patient records, schedule appointments, and assist with billing communications in a fast-paced clinic.

This position emphasizes courteous service to patients and colleagues, close collaboration with faculty and students, and accurate data entry in the EHR to support treatment and