Pediatric Dental Care Experience Coordinator

Sweet Tooth Pediatric Dentistry; Millburn (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Sweet Tooth Pediatric Dentistry in Millburn, NJ seeks a dedicated Dental Treatment Coordinator to enhance patient experience and optimize treatment planning. You will coordinate appointments, discuss treatment plans with parents, and work with the team to ensure smooth operations and effective communication.

Ideal candidates bring experience in a dental office, strong customer service, and excellent organizational and communication skills, with a commitment to HIPAA and OSHA compliance and

Qualifications

• Experience as a Dental Treatment Coordinator or similar in a dental office.
• Strong customer service and communication skills.
• Excellent organizational skills for multi-tasking.
• Knowledge of dental terminology and treatment coordination.
• Familiarity with HIPAA, OSHA and healthcare regulations.
• Professionalism and discretion with sensitive information.
• Commitment to ongoing professional development.

Responsibilities

• Greet patients and manage first impressions.
• Coordinate and schedule appointments; confirm upcoming appointments to reduce no-shows.
• Discuss treatment plans with parents with clear information on necessity and benefits.
• Collaborate with the dental care team to streamline patient care and optimize treatment schedules.
• Handle billing and payment processing, ensuring accurate transactions.
• Facilitate communication between patients, families, and dental care professionals.
• Provide empathetic support and guidance to patients and families for a positive experience.

Skills

Customer service

Communication skills

Organizational skills

Dental terminology

HIPAA/OSHA knowledge

Professionalism

Problem solving

Professional development

TCO experience

Team collaboration

Job description

Sweet Tooth Pediatric Dentistry in Millburn, NJ seeks a dedicated Dental Treatment Coordinator to enhance patient experience and optimize treatment planning. You will coordinate appointments, discuss treatment plans with parents, and work with the team to ensure smooth operations and effective communication.

Ideal candidates bring experience in a dental office, strong customer service, and excellent organizational and communication skills, with a commitment to HIPAA and OSHA compliance and