Dental Treatment Coordinator

Sweet-Tooth-Pediatric-Dentistry; Millburn (NJ); On-site; USD 42,000 - 64,000; Full time

Job summary

Sweet Tooth Pediatric Dentistry in New Jersey seeks a Dental Treatment Coordinator to ensure smooth operation and outstanding patient experiences for children. You will manage appointments, discuss treatment plans with parents, and coordinate with the care team to optimize schedules.

This role requires excellent customer service, strong organizational and communication skills, and a professional approach to HIPAA compliance and billing tasks, contributing to a friendly, child-centered dental

Qualifications

• Experience in a dental office or clinical setting preferred.
• Strong customer service and communication abilities.
• Excellent organizational skills and attention to detail.
• Familiarity with HIPAA, OSHA, and healthcare privacy.
• Ability to explain treatment plans clearly to parents.
• Professionalism and discretion when handling sensitive information.

Responsibilities

• Greet patients and act as the first point of contact.
• Coordinate, schedule, and confirm appointments to minimize no-shows.
• Discuss treatment plans with parents and explain benefits.
• Collaborate with the dental team to optimize patient flow.
• Handle billing and payment processing.
• Maintain clear, compassionate communication with families.

Skills

Customer service

Communication skills

Organizational skills

HIPAA knowledge

Professionalism

Problem solving

Decision making under pressure

Dental terminology

Job description

Sweet Tooth Pediatric Dentistry is excited to announce an opening for a dedicated and dynamic Dental Treatment Coordinator. This vital role is designed for an individual passionate about pediatric dental care and looking to contribute to our mission of providing exceptional dental services to children in a friendly and caring environment. The Dental Treatment Coordinator will be instrumental in ensuring smooth operation and communication within the practice, focusing on optimized patient experience and effective treatment planning.As a Dental Treatment Coordinator at Sweet Tooth Pediatric Dentistry, you will have the opportunity to work in a supportive and energetic environment alongside skilled dental professionals who are committed to excellence in pediatric dental care. You will play a crucial role in the organizational success of the clinic, facilitating the efficient delivery of dental services and enhancing patient satisfaction.Duties and ResponsibilitiesGreet patients and serve as the director of first impressions for the clinic.Coordinate and schedule appointments and confirm upcoming appointments to reduce no-shows.Discuss treatment plans with parents, providing clear information on the necessity and benefits of recommended procedures.Collaborate with the dental care team to streamline patient care and optimize treatment schedules.Handle billing and payment processing, ensuring transactions are accurate and patient questions are addressed promptly.Facilitate communication between patients, families, and various dental care professionals to ensure effective treatment outcomes.Provide empathetic support and guidance to patients and families, making their dental care experience as positive as possible.RequirementsExperience as a Dental Treatment Coordinator or similar role in a dental office environment is preferred.Strong customer service skillsExcellent organizational skills to manage multiple tasks efficiently and effectively.Exceptional communication skills, both verbal and written, with an emphasis on clear and compassionate patient interactions.Knowledge of dental terminology, practices, and treatment coordination process.Understanding of dental office compliance with HIPAA, OSHA, and other healthcare regulations.High level of professionalism and discretion when handling sensitive information.Strong problem-solving skills and the ability to make decisions under pressure.Commitment to ongoing professional development in the dental health field.