Pediatric Dental Front Office Coordinator

Kids Care Dental And Orthodontics; Vacaville (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Group health insurance

Dental coverage

Vision coverage

Life/AD&D

401(k) savings plan

Job summary

Kids Care Dental & Orthodontics in Vacaville, CA is seeking an amazing Patient Coordinator to join our fun, high-energy team. You will greet patients, answer phones, schedule appointments and help with treatment plans and payments.

The role emphasizes excellent customer service, teamwork with the office, HIPAA compliance, and a caring approach to children. Prior dental front office experience is preferred and a positive, upbeat attitude is a must.

Qualifications

• Previous dental front office experience highly preferred.
• Loves working with children.
• Excellent customer service skills.
• Excellent communication and computer skills.
• Upbeat personality is a MUST.
• Ability to multi-task and work in a fast-paced environment.
• Strong attention to detail.
• Clean, neat professional appearance.
• Knowledge of Dentrix a plus.

Responsibilities

• Perform opening and closing duties.
• Answer phones in a polite and timely manner.
• Greet patients in a friendly, hospitable manner.
• Check-in and check-out.
• Present treatment plans, financial estimates and payment options.
• Schedule appointments in accordance with office protocols.
• Confirm all appointments consistent with company protocols.
• Resolve all billing concerns to patient satisfaction.
• Collect copays and set up financial arrangements.
• Post charges and payments.
• Set up account and new charts.
• Assist patients with completing paperwork.
• Process daily and weekly reports.
• Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc…).
• Coordinate front and back office patient flow.
• Non-clinical area cleanliness.
• Other duties as assigned

Skills

Customer service

Front office

Communication

Multi-tasking

Dentrix

Tools

Dentrix

Job description

Kids Care Dental & Orthodontics in Vacaville, CA is seeking an amazing Patient Coordinator to join our fun, high-energy team. You will greet patients, answer phones, schedule appointments and help with treatment plans and payments.

The role emphasizes excellent customer service, teamwork with the office, HIPAA compliance, and a caring approach to children. Prior dental front office experience is preferred and a positive, upbeat attitude is a must.