Patient Concierge - Front Desk (Pediatric Dentistry)

Dental365; Port Washington (WI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Generous compensation

Flexible health and vision insurance

401(K) Retirement Plan with Matching

Generous Paid-Time Off

In-house Dental Program

Extra Perks and Fringe Benefits

Benefits for full-time (30+ hrs)

Job summary

Premier Care Dental Management is seeking Front Desk Coordinators for Port Washington Little Smiles in Port Washington, NY. You will greet patients, handle phones, manage appointments, and maintain patient records with Denticon, while verifying insurance and handling billing inquiries.

We offer comprehensive benefits and a supportive team environment. This role requires strong communication, organization, and flexibility to work varying shifts, including weekends as needed.

Qualifications

• Prior healthcare experience preferred, must have prior reception and customer service experience.
• A resume showcasing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong verbal and written communication skills.

Responsibilities

• Warmly greet and welcome patients with concierge-level care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with Denticon.
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing inquiries and direct to the appropriate departments.
• Assist with various office duties as directed by the Practice Manager.

Tools

Denticon

Job description

Premier Care Dental Management is seeking Front Desk Coordinators for Port Washington Little Smiles in Port Washington, NY. You will greet patients, handle phones, manage appointments, and maintain patient records with Denticon, while verifying insurance and handling billing inquiries.

We offer comprehensive benefits and a supportive team environment. This role requires strong communication, organization, and flexibility to work varying shifts, including weekends as needed.