Pediatric Dental Front Desk & Patient Care Coordinator

Smile More Brands LLC; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Evolving Solution Services is seeking a Pediatric Dental Care Front Desk Admin to join our Memphis, TN practice. You will be the first point of contact, ensuring a warm, professional environment while handling scheduling, insurance verification, and billing inquiries with accuracy and discretion.

Responsibilities include verifying insurance, maintaining patient records, coordinating care with the dental team, and delivering excellent patient service in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greet and welcome patients and families, creating a positive first impression.
• Manage appointment scheduling, confirmations, cancellations, and rescheduling to optimize daily flow.
• Verify insurance, process billing and payments, and handle related inquiries with discretion.
• Maintain up-to-date patient records including demographics and medical/dental history.
• Coordinate communication between patients, dental staff, and external providers to support seamless care delivery.
• Answer phone calls and emails promptly, providing information and assistance while ensuring HIPAA compliance.

Skills

Compassionate communication

Scheduling systems

Organizational skills

Insurance verification

Calm under pressure

Education

High school diploma or equivalent

Tools

EHR software

Dental practice management software

Job description

Evolving Solution Services is seeking a Pediatric Dental Care Front Desk Admin to join our Memphis, TN practice. You will be the first point of contact, ensuring a warm, professional environment while handling scheduling, insurance verification, and billing inquiries with accuracy and discretion.

Responsibilities include verifying insurance, maintaining patient records, coordinating care with the dental team, and delivering excellent patient service in a fast-paced setting.