Pediatric Front Desk & Patient Experience Coordinator

Vitana Pediatric & Orthodontic Partners; Glen Mills (Delaware County); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Vitana Pediatric & Orthodontic Partners is seeking a friendly Pediatric Front Desk Coordinator to be the first point of contact for families. You will manage the front office, help with scheduling, billing, and patient flow to ensure a seamless experience.

Ideal candidates have dental front office experience, familiarity with Dentrix, Eaglesoft, or Open Dental, and strong communication and organizational skills to support a busy pediatric practice.

Formación

• Prior dental or medical front office experience preferred (pediatric experience a plus)
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• High attention to detail and organization

Responsabilidades

• Greet patients and families with a warm, friendly, and professional demeanor
• Check patients in and out efficiently while maintaining accuracy
• Schedule appointments and manage the daily schedule to optimize patient flow
• Answer phones, respond to inquiries, and assist with patient needs
• Verify insurance eligibility and update patient information
• Collect payments, co-pays, and balances
• Maintain accurate patient records and documentation
• Coordinate with clinical team to ensure smooth transitions between front and back office
• Manage appointment confirmations and follow-ups
• Support overall office organization and cleanliness of the front area

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Herramientas

Dentrix

Eaglesoft

Open Dental

Descripción del empleo

Vitana Pediatric & Orthodontic Partners is seeking a friendly Pediatric Front Desk Coordinator to be the first point of contact for families. You will manage the front office, help with scheduling, billing, and patient flow to ensure a seamless experience.

Ideal candidates have dental front office experience, familiarity with Dentrix, Eaglesoft, or Open Dental, and strong communication and organizational skills to support a busy pediatric practice.