Pediatric Dental Front Desk Coordinator — Patient Experience Pro

Smiles & Grins Pediatric Dentistry; New York (NY); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

401(k) matching

On-the-job training

Paid sick time

Paid time off

Job summary

Smiles+Grins in New York, NY is seeking a dedicated Pediatric Dental Front Desk Coordinator to join our growing team. This in-person role requires strong administrative skills and a patient-focused approach to ensure smooth clinic operations from check-in to checkout.

You will manage appointments, maintain accurate patient records, assist with insurance verification, and help create treatment plans for patients, while delivering exceptional patient experiences in a fun, modern pediatric practice.

Qualifications

• Proficiency in office management practices and health information management.
• Strong organizational skills and multitasking in a busy environment.
• Excellent verbal and written communication with patients and staff.

Responsibilities

• Serve as the primary point of contact for patients and provide information about treatment options.
• Schedule appointments and manage patient flow efficiently to optimize clinic operations.
• Maintain accurate patient records and ensure compliance with health information management protocols.
• Assist with insurance verification and eligibility checks, and create treatment plans for patients.
• Treatment planning.

Skills

Front desk coordination

HIPAA compliance

Customer service

Job description

Smiles+Grins in New York, NY is seeking a dedicated Pediatric Dental Front Desk Coordinator to join our growing team. This in-person role requires strong administrative skills and a patient-focused approach to ensure smooth clinic operations from check-in to checkout.

You will manage appointments, maintain accurate patient records, assist with insurance verification, and help create treatment plans for patients, while delivering exceptional patient experiences in a fun, modern pediatric practice.