Head Front Desk & Patient Concierge - Pediatric Dental

PDS Management Services, LLC; New York (NY); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

$1,000 Sign-On Bonus

Quarterly performance bonuses

Annual reviews with promotion opportunities

Full Benefits Package

401(k) retirement plan

Health, dental, vision, and life insurance

FSA and HSA accounts

Paid time off (PTO)

Employee referral bonus program

Staff discounts

Job summary

PDS Management Services, LLC in Flushing, NY is seeking a Full-Time Lead Front Desk / Patient Coordinator. Join our pediatric dental practice where you will greet families, manage front office operations, and ensure a smooth patient experience. Must have dental front office experience and excellent communication skills.

This role offers a $1,000 sign-on bonus, full benefits, and a supportive work environment with opportunities for growth.

Qualifications

• 1+ year of dental front office experience required.
• Experience with dental software (Dentrix preferred).
• Excellent communication and multitasking skills.
• Friendly, calm, and professional demeanor.
• High school diploma or equivalent required.
• Spanish-speaking is a plus.

Responsibilities

• Greet patients and families with warmth and professionalism.
• Check in patients, collect forms, and update health records.
• Verify insurance coverage and explain benefits.
• Schedule, confirm, and follow up on appointments.
• Review treatment plans and assist with financial coordination.
• Manage front office operations and maintain smooth patient flow.
• Answer phone calls, respond to inquiries, and assist with referrals.
• Send appointment reminders and recall notices.

Skills

Dental front office experience

Communication skills

Multitasking

Spanish-speaking

Education

High school diploma or equivalent

Tools

Dentrix

Job description

PDS Management Services, LLC in Flushing, NY is seeking a Full-Time Lead Front Desk / Patient Coordinator. Join our pediatric dental practice where you will greet families, manage front office operations, and ensure a smooth patient experience. Must have dental front office experience and excellent communication skills.

This role offers a $1,000 sign-on bonus, full benefits, and a supportive work environment with opportunities for growth.