Pediatric Complex Care Medical Assistant — Patient Flow

Nemours; Jacksonville (FL); Presencial; USD 36.000 - 45.000; Jornada completa

Descripción de la vacante

Nemours seeks a Medical Assistant for the Complex Care team in Jacksonville, FL. The MA coordinates patient flow, assists with data collection, and documents medical history to support providers during outpatient visits. The role requires adherence to Nemours protocols and strong patient-family communication.

The MA will perform point-of-care testing, administer vaccines, collect specimens, and collaborate with the care team to maintain efficient visits and accurate records.

Formación

• High School Diploma required.
• Healthcare and Customer Service experience recommended or counted for experience.
• Medical Assistant Certification preferred.
• BLS certification from American Heart Association within three months of employment and maintained thereafter.

Responsabilidades

• Greets patients and families at the clinical setting per Nemours standards.
• Verifies patient identity using two identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology, and maintains inventory for outpatient visits.
• Rooms patient and ensures required documents and diagnostic reports are available.
• Obtain and document height, weight, vital signs, and head circumference.
• Perform and document point-of-care testing and controls.
• Administer and document vaccines and approved medications as defined by policy and provides vaccine records to families.
• Perform and collect routine laboratory specimens and operate required medical equipment.
• Assist in the flow of patient care and support examination or treatment.
• Act as liaison between support services, other clinical divisions, and patient regarding care and wait times.
• Make confirmation calls to ensure visits are in 'confirmed' status prior to visit or per department protocol.

Conocimientos

Healthcare experience

Customer service experience

Educación

High School Diploma

Descripción del empleo

Nemours seeks a Medical Assistant for the Complex Care team in Jacksonville, FL. The MA coordinates patient flow, assists with data collection, and documents medical history to support providers during outpatient visits. The role requires adherence to Nemours protocols and strong patient-family communication.

The MA will perform point-of-care testing, administer vaccines, collect specimens, and collaborate with the care team to maintain efficient visits and accurate records.