Neurology Medical Assistant - Pediatric Care Liaison

Nemours Children's Health; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Nemours Children’s Health in Jacksonville, FL seeks a Medical Assistant to support the Neurology team. The MA coordinates patient flow, assists in clinical data collection, and documents pertinent history in the medical record. You will assist with vaccines, point-of-care testing, labs, and equipment operation to support outpatient visits.

The role requires a high school diploma, healthcare/customer service experience, and BLS within three months. Medical Assistant certification is preferred.

Qualifications

• High School Diploma required.
• Healthcare and Customer Service experience. Educational experience can be counted for years of experience.
• Medical Assistant Certification preferred.
• Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.

Responsibilities

• Greet patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verify patient identity using two patient identifiers (name and date of birth).
• Prepare exam rooms, clinic equipment and computer technology for outpatient visits.
• Room patients and ensure required documents and diagnostic reports are available.
• Receive, unpack, store and inventory medications and clinic supplies.
• Perform point of care testing, document results, and assist with vaccines and routine labs.
• Operate required medical equipment and assist in patient care flow.
• Act as liaison between support services, clinical divisions and patients regarding care and wait times.
• Make confirmation calls to ensure visits are in confirmed status.

Skills

Healthcare experience

Customer service

Education

High School Diploma

Job description

Nemours Children’s Health in Jacksonville, FL seeks a Medical Assistant to support the Neurology team. The MA coordinates patient flow, assists in clinical data collection, and documents pertinent history in the medical record. You will assist with vaccines, point-of-care testing, labs, and equipment operation to support outpatient visits.

The role requires a high school diploma, healthcare/customer service experience, and BLS within three months. Medical Assistant certification is preferred.