Pediatric Clinical Concierge (LVN/MA) - Patient Experience

Pacific Diagnostic Laboratories, LLC; Santa Barbara (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

Cottage Health is seeking a Clinical Concierge (LVN-Cert Medical Assistant) for its Pediatric Specialty Clinic in Santa Barbara, CA. The role supports providers, manages front-office tasks, and ensures a smooth patient journey before, during, and after visits.

Responsibilities include patient rooming, assistance with procedures, discharge planning, and post-visit follow-up, under supervision of site management and the provider team.

Qualifications

• Minimum LVN license or Medical Assistant certification.
• AHA Basic Life Support (BLS) certification.
• Knowledge of urgent care medical specialty and medical terminology.
• Experience with electronic health records (Epic preferred).

Responsibilities

• Register patients and collect payments.
• Room patients and assist providers with care and treatment.
• Discharge and follow-up with patients and families.

Skills

Front-office duties

Back-office duties

Patient advocacy

Phlebotomy (preferred)

Education

LVN license

Medical Assistant certification

Tools

Epic EMR

Basic computer skills

Job description

Cottage Health is seeking a Clinical Concierge (LVN-Cert Medical Assistant) for its Pediatric Specialty Clinic in Santa Barbara, CA. The role supports providers, manages front-office tasks, and ensures a smooth patient journey before, during, and after visits.

Responsibilities include patient rooming, assistance with procedures, discharge planning, and post-visit follow-up, under supervision of site management and the provider team.