Pediatric Care Coordination Assistant

Connecticut Children's; Hartford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Connecticut Children’s seeks a Care Management Assistant to support the inpatient discharge planning process within the Center for Care Coordination. You will work with RN Case Managers, Social Workers and Utilization Review staff to ensure smooth patient transitions.

The role emphasizes administrative and operational support, adherence to policies, and opportunities to contribute to pediatric health initiatives across departments.

Qualifications

• GED or High School Diploma required.
• Associate’s Degree preferred.
• 5-7 years of experience supporting children/families in pediatric setting.
• Knowledge of pediatric growth and development is a plus.

Responsibilities

• Support discharge planning with case managers, social workers and utilization review staff.
• Conduct discharge follow-up calls as needed with the Center team.
• Assist families in resolving issues and escalating to case management as needed.
• Manage DME inventory, tracking and storage.
• Assist with tracking Center metrics as requested by leadership.
• Ensure day-to-day deliverables comply with policy and regulatory requirements.
• Share clinical information with third-party payers when necessary.
• Engage in Center activities that broaden impact on child and family health.

Skills

Word

Excel

Communication

Education

GED or HS Diploma

Associate’s Degree preferred

Job description

Connecticut Children’s seeks a Care Management Assistant to support the inpatient discharge planning process within the Center for Care Coordination. You will work with RN Case Managers, Social Workers and Utilization Review staff to ensure smooth patient transitions.

The role emphasizes administrative and operational support, adherence to policies, and opportunities to contribute to pediatric health initiatives across departments.