Pediatric Ambulatory Care Supervisor — Lead Ops

Michigan Medicine; Ann Arbor (MI); Híbrido; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

2:1 retirement match

Descripción de la vacante

Michigan Medicine is seeking an Allied Health Supervisor Associate for Pediatric Medical Specialties. The role partners with Nursing and Medical Director to manage staff and Ambulatory care Units.You will implement staffing plans, oversee schedules, and ensure compliance with regulatory standards while improving operational efficiency.

You will lead a team, coach staff, and collaborate with the Call Center and ACU Manager to drive standardized workflows and improve patient care delivery in a

Formación

• 3 years of scheduling experience in health care with some supervisory experience.
• Some medical or clinical experience preferred.
• Excellent verbal, written and interpersonal communication skills with strong customer focus.

Responsabilidades

• Provide staff orientation and ongoing development opportunities.
• Manage staffing plans and monthly schedules.
• Ensure revenue cycle activities comply with guidelines and optimize outcomes.
• Coordinate Clerical staff for efficient clinical flow.
• Lead process improvement initiatives and daily management systems.

Conocimientos

Scheduling

Supervisory experience

Communication

Customer service

Microsoft Word

Excel

PowerPoint

Epic experience

Leadership

Problem solving

Educación

Bachelor’s degree or equivalent

High School Diploma or equivalent

Herramientas

Epic

Microsoft Office (Word, Excel, PowerPoint)

Descripción del empleo

Michigan Medicine is seeking an Allied Health Supervisor Associate for Pediatric Medical Specialties. The role partners with Nursing and Medical Director to manage staff and Ambulatory care Units.You will implement staffing plans, oversee schedules, and ensure compliance with regulatory standards while improving operational efficiency.

You will lead a team, coach staff, and collaborate with the Call Center and ACU Manager to drive standardized workflows and improve patient care delivery in a