Pediatric Administrative Assistant

Friendship Community Care, Inc.; Northern (KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

Friendship Community Care, Inc. is seeking an Administrative Support Specialist at the Marshall pediatric preschool site. You will be the first point of contact for families, visitors, and staff, handling clerical, customer service, and admin tasks to ensure smooth daily operations.

This role requires a high school diploma (GED), 1–2 years of admin or customer service experience, and proficiency with Microsoft Office and EHR systems; healthcare/education experience is a plus.

Qualifications

• High school diploma or GED required.
• 1–2 years administrative or customer service experience preferred.
• Healthcare, education, or pediatric setting experience is a plus.
• Proficiency with Microsoft Office and EHR software is required.

Responsibilities

• Greet families, visitors, and prospective clients in a professional, welcoming manner.
• Answer and route incoming calls promptly and courteously.
• Provide general information about programs and services.
• Coordinate and schedule preschool tours for prospective families.
• Perform clerical duties (copying, faxing, scanning, filing).
• Maintain organized records (electronic and paper).
• Manage client profiles in the EHR system and run reports.

Skills

Interpersonal skills

Customer service

Organizational skills

Time management

Data entry accuracy

Microsoft Office

EHR systems

Education

High school diploma or GED

1–2 years admin or customer service experience

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Friendship Community Care, Inc. is seeking an Administrative Support Specialist at the Marshall pediatric preschool site. You will be the first point of contact for families, visitors, and staff, handling clerical, customer service, and admin tasks to ensure smooth daily operations.

This role requires a high school diploma (GED), 1–2 years of admin or customer service experience, and proficiency with Microsoft Office and EHR systems; healthcare/education experience is a plus.