PediaStaff Client Services Specialist

AHS Staffing; Frisco (TX); Hybrid; USD 43,000 - 55,000; Full time

Job summary

PediaStaff, a division of AHS Staffing, is seeking a Client Services Specialist to support school districts and educational accounts. You will coordinate candidate submissions, verify accuracy, and collaborate with recruiters, credentialing, and compliance teams in a fast-paced setting.

This role requires meticulous data management across multiple VMS systems, strong proofreading, and the ability to communicate with diverse stakeholders.

Qualifications

• Healthcare staffing, education staffing, or school-based staffing experience.
• Proficiency in Microsoft Office Suite.
• Strong proofreading, data entry, and database management skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Demonstrated ability to manage confidential information with discretion.
• Bachelor’s Degree in Business, Healthcare Administration, Education, or related field.

Responsibilities

• Coordinate, prepare, and validate candidate submissions for assigned clients.
• Review candidate presentations for accuracy and alignment with client expectations.
• Manage data integrity across multiple VMS and internal systems.
• Conduct proofreading of client submission documents for accuracy and professionalism.
• Generate reports, queries, and documentation to support client accounts.

Skills

Microsoft Office proficiency

Data entry

Proofreading

Communication skills

Education

Bachelor's degree in Business/Healthcare Administration/Education or related field

High School diploma

Tools

VMS platforms

WAND

Aya Connect

Workforce Solutions

ShiftWise

Fieldglass

Job description

It's fun to work in a company where people truly believe in what they're doing!We're committed to bringing passion and customer focus to the business.PediaStaff, a division of AHS Staffing, is dedicated to supporting students, school districts, and special education programs nationwide. We connect highly qualified school-based professionals including Speech-Language Pathologists, School Psychologists, Occupational Therapists, Physical Therapists, Special Education Teachers, BCBAs, School Nurses, and other related service providers with school districts and educational organizations that rely on their expertise to help students succeed.The Client Services Specialist is responsible for supporting and coordinating the full client submission process for assigned school district and educational accounts. This role partners closely with client service managers, recruiters, credentialing teams, and school district contacts to ensure accurate, timely, and high-quality submissions that meet district and client requirements.This position requires strong attention to detail, organizational skills, and the ability to effectively manage multiple systems and workflows. The Client Services Specialist plays a key role in ensuring that candidate submissions for school-based roles are accurate, complete, and aligned with client expectations.The specialist will also monitor and evaluate submission quality, identify discrepancies, and coordinate follow-up with internal production, credentialing, and compliance teams. Success in this role requires a balance of task execution, collaboration, and client service within a fast-paced, deadline-driven staffing environment.What you'll doSubmission and Data ManagementCoordinate, prepare, and validate candidate submissions for assigned school district and educational clients in compliance with client requirementsReview candidate presentations to ensure accuracy, completeness, and alignment with client expectations for school-based positionsManage and maintain data integrity across multiple Vendor Management Systems (VMS) and internal systemsConduct critical proofreading of all client submission documents to ensure accuracy and professionalismGenerate reports, queries, and documentation to support client accounts and submission activityClient and Recruiter SupportPartner closely with recruiters and client service managers to ensure timely and accurate submissions for school-based rolesCollaborate with credentialing teams to ensure required documentation, licensure, and onboarding materials meet school district requirementsIdentify and resolve issues within the submission process, escalating concerns when appropriateCommunicate effectively with internal teams and client stakeholders, adapting communication style to diverse audiencesDevelop a working knowledge of school district operations and educational service delivery models to better support client needsTechnology and SystemsWork within multiple technology platforms including VMS systems (e.g., VNDLY, WAND, Aya Connect, Workforce Solutions, ShiftWise, Fieldglass)Maintain proficiency in Microsoft Office Suite and other organizational tools used to manage candidate and client dataLearn and adapt quickly to new systems and workflowsQuality, Compliance, and ConfidentialityEnsure compliance with client, regulatory, and company standardsUse independent judgment to manage confidential informationValidate discrepancies, investigate variances, and ensure appropriate follow-up with production, credentialing, or compliance teamsSupport adherence to school district onboarding and documentation requirementsOperational ExcellencePrioritize workflow effectively to meet submission deadlinesMaintain focus and accuracy in a fast-paced, deadline-driven environmentDemonstrate a task-oriented mindset and strong drive for accuracy and successPerform miscellaneous job-related duties as assignedEducationHigh School diplomaRequired QualificationsHealthcare staffing, education staffing, or school-based staffing experienceProficiency in Microsoft Office SuiteStrong proofreading, data entry, and database management skillsAbility to work effectively in a fast-paced, deadline-driven environmentDemonstrated ability to manage confidential information with discretionPreferred QualificationsExperience with VMS platforms (WAND, Aya Connect, Workforce Solutions, ShiftWise, Fieldglass, etc.)General knowledge of school-based services or educational environmentsBachelor’s Degree in Business, Healthcare Administration, Education, or related fieldPrior client services or account management experience in staffing, healthcare, or education industriesCompensation:The expected base salary range for this position is $43,000 to $55,000 annually. The final compensation offered will be determined based on a number of factors, including but not limited to skills, qualifications, experience, and location.Location:While we as an organization are comfortable with a remote workforce, our preference is to have this individual working a hybrid schedule based in either our Frisco, TX office, or Edmond, OK office.Qualified candidates must possess the physical and mental abilities necessary to perform the job's essential functions, with or without reasonable accommodation. Specific requirements may vary depending on the nature of the position. Applicants should be prepared to discuss their ability to meet these requirements during the interview process. A detailed job description outlining the physical and mental demands of the role will be provided upon request.All AHSG companies, AHS Staffing, AHSA, and Trio Workforce Solutions are equal employment opportunity employers.