PEAK - Cashier - Wagner Dining Hall

UNIVERSITY OF OKLAHOM; Norman (OK); On-site; USD 15,153 - 17,908; Part time

Benefits offered by this job

Sunday dinner shift

Job summary

Wagner Dining in Headington Hall in Norman, OK is seeking a cashier to work lunch and dinner shifts. You will operate a cash register, handle transactions, and provide friendly service while assisting with food preparation and other kitchen tasks as needed.

This role emphasizes accuracy in cash handling, excellent customer service, and adherence to food safety standards. You'll balance the cash drawer, process payments, and support the front-end team across lunch, dinner, and the optional Sunday

Qualifications

• Experience operating a cash register and handling cash transactions.
• Ability to provide friendly customer service and meal suggestions.
• Basic math for making change and processing payments.
• Ability to balance cash drawer and process various payment methods.
• Ability to work in a fast-paced dining environment.

Responsibilities

• Operate cash register and handle cash, cards, and meal plans.
• Scan items, apply accurate codes and prices.
• Maintain accuracy of cash register and ensure precise payments.
• Balance cash drawer and transactions.
• Provide excellent customer service with a positive demeanor.
• Communicate professionally with customers and coworkers.
• Ensure front-end area is stocked, clean, and organized.
• Assist with food preparation and other kitchen tasks when needed.
• Support shifts including Sundays.
• Follow food safety standards at all times.

Skills

Customer service

Cash handling

Verbal communication

Mathematical accuracy

Teamwork

Food safety awareness

Job description

Pay Range

Targeted salary $11.00-$13.00/hour based on experience

Benefits Eligible

No

Work Schedule

Monday-Thursday

Lunch Shift: 11:00 AM - 2:00 PM
Dinner Shift: 4:30 PM - 8:00 PM

Between shifts (2:00 PM - 4:30 PM), there is flexibility to:

Take a break and return for the dinner shift, or
Assist with food preparation and other kitchen tasks while the restaurant is closed.

Optional Additional Shift

Sunday Dinner: 4:30 PM - 8:00 PM

Position Introduction

Wagner Dining in Headington Hall has an opening for a cashier to work lunch and dinner.
Responsible for operating a cash register and customer service, including a wide range of tasks associated with the preparation, production and/or serving of food items or other duties related to the successful operation of a restaurant.

• Operates cash register and handles cash, counts change to customer, credit and debit cards, Sooner cards and meal plans.
• Checks out customer, applies accurate codes, departments, and prices.
• Maintains 100% accuracy of cash register, and ensures all payment transactions are carried out with precision and efficiency.
• Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
• Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked. Provides answers to queries presented by clients regarding services and offers made available by the restaurant.
• Maintains professional behavior and composure in difficult interpersonal situations.
• Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous manner.
• Provides efficient, friendly, and informative service following established customer service standards and departmental core purpose/core values.
• Ensures front-end area is always stocked, orderly, organized, and clean.
• Responsible for completing the duties that make the work area stocked, orderly, organized, and clean.
• Provides routine information about meals, various restaurants within Housing and Food Services, and other relevant facts to customers.
• Leads and/or actively participates in customer service improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
• Responds to any complaint. May bring any issue or concern to a supervisor or HR's attention.
• Follows up on requests with a sense of urgency.
• May work a food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
• May stock items, perform other tasks, or those tasks assigned by the supervisor or front-end manager.
• Adheres to food safety standards at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
• Performs related duties as needed to successfully fulfill the functions of the position.

Required Education and Experience

• None

Skills

• Performs addition, subtraction, multiplication, simple accounting, and division effectively enough to count change, when necessary, take inventory, serve portions, enter time on a times sheet, etc.
• Reads and interprets routine written materials, menus, instructions and e-mails. Ability to communicate verbally and in writing.
• Customer service
• Ability to build rapport with students, faculty and staff
• Ability to become skilled in the safe, sanitary, and effective handling of food, cooking utensils, food processing equipment, walk-in refrigeration, elevators, cash registers, food digester, dishwashers, time clock, etc.
• Working knowledge of Housing and Food Services core values at all times
• Ability to use systems to clock in/out
• Ability to handle varying workloads and meet deadlines as necessary

Required Certifications and Licenses

• Food Handlers License within 30 days of hire.

Hiring Contingent Upon a Background Check

No