Cashier

The Johns Hopkins University; Baltimore (MD); On-site; USD 27,552 - 30,307; Full time

Job summary

The Johns Hopkins University (Hopkins Dining) is seeking a cashier to welcome guests, handle sales, and ensure smooth operations in a high-volume food-service environment at Homewood, Baltimore. You will process transactions, maintain cleanliness, and support colleagues with a professional, friendly demeanor.

Starting pay is $20.74 per hour, with varied nights and weekends. Candidates must meet ServSafe and Allertrain certification requirements within two months of starting, and be able to work

Qualifications

• Ability to interact with diverse high-volume customer base in a friendly and efficient manner.
• Ability to use time clock system properly and record worked hours.
• Adheres to HACCP, ServSafe, and JHU sanitation and safety requirements.
• Ability to answer basic questions and direct other questions appropriately.
• Maintain uniform standards.
• Utilize PPE per guidelines.
• Wear cut-resistant gloves when handling sharp tools.

Responsibilities

• Greet customers and process sales accurately.
• Monitor and maintain retail/display items and area cleanliness.
• Provide friendly customer service and resolve concerns.
• Ensure proper sanitation of cashier area.
• Coordinate with management as needed.

Skills

Customer service

Time management

HACCP compliance

ServSafe

PPE usage

Communication

Education

ServSafe certification

Allertrain certification

Tools

Cash register

Job description

Position Summary

The Cashier is responsible for greeting guests, managing the proper transaction of food sales, troubleshooting and for a diverse high-volume food service operation.

Position Objectives

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Duties/Function/Tasks

• Monitors and maintains retail and display items, beverages, coffee, snacks and condiment area.
• Ensures that all retail and display items at their station are meeting the pre-established display standards.
• Serves customers in an efficient and friendly manner; resolves customer concerns.
• Greets customers, smiles, and processes sales properly.
• Keeps cashier area clean, utilizing proper cleaning products and sanitation standards.
• Is courteous and helpful to all customer requests, seeks assistance from management or supervisors as needed.

Note: Job duties are subject to change as needed.

Qualifications

• Ability to interact with diverse and high-volume customer base in a friendly and efficient manner.
• Ability to use the time clock system properly, and record worked hours for processing.
• Assures compliance with all HACCP, ServSafe, Department of Health and JHU sanitation and safety requirements.
• Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.
• Possess the ability to meet specific uniform standards for this position.
• Utilize all Personal Protective Equipment’s per guidelines.
• Wear a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.

Certificates And Licenses

• ServSafe and Allertrain certified or
• Obtain ServSafe and Allertrain certificates within first 2 months of employment.

Additional Information

• Full-Time Positions: The job requisition includes opportunities for full-time positions. Varied nights and weekend work may be required.
• Benefits Eligibility: Eligibility for benefits will commence for individuals working a minimum of 30 hours per week. Those who meet this requirement will be entitled to the benefits package offered by the organization.
• Availability Consideration: When reviewing the open positions, please carefully consider your availability and ensure that it aligns with the requirements of the role you are interested in. Make sure you can commit to the designated working hours and any schedule variations as needed.
• Bargaining Unit Positions: These job openings fall under the bargaining unit category. Bargaining unit positions typically involve collective bargaining between the employer and a labor union representing the employees. The terms and conditions of employment, including wages, benefits, and working conditions, are negotiated through this process.
• Bidding and Seniority Order: For summer and fall positions, a bidding system is followed, and the allocation of positions is based on seniority order. This means that candidates with greater seniority within the organization will have priority in selecting their preferred positions and shifts. Please take this into account when considering the likelihood of being awarded a specific role in the future.

Physical Requirements

• Stand and walk for extended periods of time (2 – 4 hours).
• Walk; use hands or finger, handle or feel; reach with hands and arms.
• Occasionally lift and/or move up to 50 pounds.
• Regularly talk and hear.
• Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
• Repetitive motion of reaching and register use (use hands to manipulate, handle, or feel; and reach with hands and arms).
• Twist and bend while standing.
• Occasionally required to sit, climb or balance, and taste or smell.

Language Skills

• Ability to speak, read, and follow simple instructions, short correspondence, and memos in English.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Achieving Leadership In The Foodservice Industry

JHU Dining is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

Authority

This position does not directly supervise anyone but is responsible for working in a team and completing task in a group setting.

This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered “probationary” employees until completion of 90 calendar days of employment. The university will notify the employees’ union.

Starting Pay Rate: $20.74 per hour

Schedule: Varies by Location/Varied nights and weekend work may be required

Employee Group: Full-Time

Exempt Status: Non-Exempt

Location: Homewood

Department Name: Hopkins Dining

Personnel area: University Student Services