PDI Enterprise Specialist

Brake Time; Tennessee; On-site; USD 80,000 - 110,000; Full time

Job summary

Brake Time is seeking a PDI Enterprise Specialist to support applications, integrations, and data workflows used by fuel and convenience store operations. You will maintain system reliability, resolve processing issues, support business users, and manage approved configuration and access changes.

You will troubleshoot interfaces, monitor integrations with POS systems, develop reports, test changes, and train users while coordinating with PDI teams to drive process improvements.

Qualifications

• 3+ years hands-on PDI Enterprise support or administration experience.
• Experience with PDI workflows used in fuel and convenience store operations.
• Strong troubleshooting skills across interfaces, transaction data, and master data.
• Experience with user access administration and controlled system changes.
• Proficiency in Microsoft Excel and data analysis.
• Ability to explain technical issues clearly to business users.

Responsibilities

• Support PDI Enterprise modules deployed across the business.
• Troubleshoot transaction processing, imports/exports, and interface failures.
• Monitor integrations between PDI Enterprise, POS systems, and connected apps.
• Investigate missing, duplicate, rejected, and incorrectly mapped transactions.
• Set controls for approved configurations, master data, and user permissions.
• Partner with accounting, fuel, pricebook, audit, and operations teams.
• Develop and maintain authorized reports and data extracts.
• Test system changes, updates, and integrations before production deployment.
• Coordinate support cases with PDI and track issues to resolution.
• Train users and maintain system documentation.
• Recommend improvements to reduce recurring errors and manual work.

Skills

PDI Enterprise support

Troubleshooting

Business communication

Data analysis

Process improvement

Training users

Education

Degree in Information Systems, Accounting, Business, or related field

Tools

SQL

Excel

Reporting tools

Job description

The PDI Enterprise Specialist supports the applications, integrations, and data workflows used by fuel and convenience store operations. The position maintains system reliability, resolves processing issues, supports business users, and controls approved configuration and access changes.

Essential Duties and Responsibilities

• Support the PDI Enterprise modules deployed across the business.
• Troubleshoot transaction processing, imports, exports, and interface failures.
• Monitor integrations between PDI Enterprise, POS systems, and connected applications.
• Investigate missing, duplicate, rejected, and incorrectly mapped transactions.
• Set controls and commands for approved system configurations, master data, and user permissions.
• Partner with accounting, fuel, pricebook, audit, and operations teams.
• Support Comdata/Trendar interfaces and transaction reconciliation workflows where configured.
• Develop and maintain authorized reports and data extracts.
• Test system changes, updates, and integrations before production deployment.
• Coordinate support cases with PDI and track issues through resolution.
• Train users and maintain system documentation.
• Recommend improvements to reduce recurring errors and manual work.

Required Qualifications

• 3+ years of hands‑on PDI Enterprise support or administration experience.
• Experience with PDI workflows used in fuel and convenience store operations.
• Strong troubleshooting skills covering interfaces, transaction data, and master data.
• Experience with user access administration and controlled system changes.
• Proficiency in Microsoft Excel and data analysis.
• Ability to explain technical issues clearly to business users.

Preferred Qualifications

• Comdata integration experience.
• SQL and report development skills.
• Degree in Information Systems, Accounting, Business, or a related field.