Lab Technician - Test Setup, Troubleshooting & Diagnostics

TechDigital Group; Waukesha (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a proactive Lab Technician to join their team. In this role, you will utilize your technical expertise to construct and evaluate engineering models, troubleshoot complex issues, and assist in system installations. Your contributions will be vital in enhancing product performance and reliability while ensuring compliance with safety regulations. This position offers the opportunity to engage with cutting-edge medical devices and collaborate with a dedicated team focused on innovation and excellence. If you are passionate about technology and eager to make a significant impact, this is the perfect opportunity for you.

Qualifications

• Experience in assembling, dismantling, and preparing test setups.
• Strong troubleshooting skills with a focus on root cause analysis.

Responsibilities

• Construct and evaluate engineering models using independent judgment.
• Provide technical assistance to customers and field personnel as needed.

Skills

Lab Technician

Troubleshooting

Test Setup

System Installation

Test Result Documentation

Medical Device Knowledge

Tools

Engineering Tools

Interactive Software Tools

Job description

Candidate experience and delivery quality will be key, who can be independent in the PDI Pricebook SME experience point of view

Mandatory Skills
• PDI Enterprise Pricebook
• PDI Market Basket
• PDI Rebate Manager
• Convenience Retail Merchandising
• Pricing & Promotion Management
• Vendor Rebate Management
• Data Validation & Reconciliation
• UAT & Production Deployment Support


Nice-to-Have
• Exposure to alternative retail merchandising, pricing, promotion, or rebate management solutions (Oracle Retail, SAP Retail, Client Voyix, Infor Retail, Blue Yonder, Vistex, etc.).
• Experience supporting system integrations, data conversion, testing, deployment, and business transition activities.
Highly Preferred Experience
• Experience participating in PDI Enterprise transformation, migration, integration, or modernization initiatives, including Pricebook, Market Basket, Rebate Management, merchandising, pricing, and promotional processes.
• Understanding of data mapping, conversion, reconciliation, testing, cutover, and post-go-live support activities.

Position Summary
We are seeking a highly experienced Senior PDI Pricebook Consultant with deep expertise in PDI Pricebook, Market Basket, and Rebate Manager to support both ongoing merchandising operations and strategic retail transformation initiatives. The consultant will support day-to-day Pricebook activities while participating in migration, integration, and modernization efforts involving pricing, promotions, product hierarchies, rebate programs, and retail merchandising processes.
Key Responsibilities
• Manage and support day-to-day PDI Pricebook operations.
• Maintain item master data, product hierarchies, categories, pricing structures, promotions, and Pricebook configurations.
• Configure, manage, and troubleshoot Market Basket groupings and promotional bundles.
• Configure, maintain, and reconcile vendor-funded rebate programs using Rebate Manager.
• Support pricing, promotion, merchandising, and rebate-related business processes.
• Participate in retail transformation, migration, integration, and modernization initiatives involving PDI Enterprise.
• Support migration of Pricebook, item master, pricing, promotion, Market Basket, and rebate data and configurations.
• Collaborate with merchandising, pricing, procurement, store operations, and technology teams.
• Perform data validation, reconciliation, testing, deployment, and post-implementation support activities.
• Analyse business requirements and provide recommendations for process optimization and operational improvements.
Required Qualifications
• Experience in Convenience Retail, Fuel Retail, or Retail Merchandising domains.
• Hands-on experience with PDI Enterprise solutions.
• Strong expertise in PDI Pricebook, Market Basket, and Rebate Manager.
• Experience in retail system integrations, migrations, modernization, or transformation initiatives.
• Experience supporting merchandising, pricing, promotions, rebates, and vendor-funded programs.
• Strong analytical, troubleshooting, and stakeholder management skills.
• Ability to work independently with minimal supervision and deliver results from Day 1.