PDI Architect & Retail Technology Specialist

Parpacific; Houston (TX); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Educational reimbursement

Job summary

Parpacific in Houston, TX is seeking a PDI Architect & Retail Technology Specialist to be the senior technical resource managing PDI platform architecture and back-office operations. You will lead configuration decisions, provide Tier 2 retail technology support, and own operational workflows.

Applicants should have a Bachelor’s degree and a minimum of 8 years of relevant experience. The position offers a strong benefits package including medical insurance and a 401(k) with company match.

Qualifications

• Minimum 8 years of hands-on PDI Enterprise experience in a convenience retail or petroleum wholesale environment.
• Proven track record as a senior technical partner to retail operations and accounting leadership.
• Experience with networking fundamentals in a multi-site retail context.

Responsibilities

• Serve as the senior IT resource for Retail Operations and Accounting.
• Lead PDI Enterprise configuration and platform decisions.
• Provide Tier 2 remote support for retail technology.

Skills

Advanced SQL skills

Expert-level knowledge of Gilbarco Passport POS

Hands-on PDI Enterprise experience

Ability to lead vendor relationships

Understanding of fuel reconciliation

Education

Bachelor’s degree in Business, Mathematics, Statistics, Computer Science, or related field

Tools

Gilbarco FP6 dispensers

PDI InSights / MarketLink

ManageEngine ServiceDesk

Job description

PDI Architect & Retail Technology Specialist – Houston, TX (Location: Houston, TX 77024)

The Opportunity

Join a growth‑oriented energy company as a senior technical resource for PDI platform architecture, back‑office operations, and Tier 2 retail technology support.

Key Activities

Back Office and Operational Support

• Serve as the senior IT resource for Retail Operations and Accounting, owning back‑office workflows, reporting, fuel reconciliation exceptions, inventory variances, and invoice verification.
• Translate complex operational requirements from store and district leadership into PDI configuration, integration, or workflow solutions.
• Develop and maintain SOPs and technical documentation for back‑office procedures and system workflows.

PDI Platform Architecture

• Lead PDI Enterprise configuration and platform decisions in partnership with the existing PDI subject matter expert, covering pricebook management, inventory, loyalty integration, and fuel reconciliation.
• Design and maintain PDI InSights / MarketLink reporting solutions; drive module implementations, upgrades, and third‑party integration architecture.
• Own PDI RSM handheld configurations, SOX compliance reporting, and direct vendor escalations for core platform defects.

Retail Technology Support

• Provide Tier 2 remote support for Gilbarco Passport POS, FP6 dispensers, Engage media, InSite360, Scale Computing Edge, back‑office PCs, SupplyIT, and store network equipment.
• Coordinate with field teams and vendors to resolve store‑impacting issues; manage tickets in ManageEngine ServiceDesk.
• Participate in an after‑hours on‑call rotation (approximately 1 week on, 5 weeks off).

Integration and Data

• Architect and maintain SQL‑based data flows, batch processes, and system integrations connecting PDI to other enterprise platforms.
• Lead EDI, electronic invoice verification, and third‑party inventory audit integration design and support.

Qualifications

To meet the basic qualifications for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

• Bachelor’s degree in Business, Mathematics, Statistics, Computer Science, or related field required.
• Minimum 8 years of hands‑on PDI Enterprise experience in a convenience retail or petroleum wholesale environment, with demonstrated depth across multiple modules preferred.
• Expert‑level knowledge of Gilbarco Passport POS and strong familiarity with FP6 dispensers, InSite360, and Gilbarco Engage media required.
• Proven track record as a senior technical partner to retail operations and accounting leadership with ownership responsibilities required.
• Advanced SQL skills and deep working knowledge of fuel reconciliation, pricebook architecture, inventory management, and card processing workflows required.
• Ability to lead vendor relationships, own escalations, and communicate platform strategy to executive and non‑technical stakeholders alike required.
• Availability to participate in a structured after‑hours on‑call rotation required; responsibilities are limited to escalated support matters and are not part of daily operational duties.
• Experience with PDI InSights / MarketLink report design and PDI RSM handheld administration preferred.
• Experience with VeederRoot ATG systems and DTN fuel pricing platforms preferred.
• Experience with Scale Computing Edge or similar hyperconverged edge infrastructure preferred.
• Experience with scan data programs (Altria, RJR, ITG) and tobacco brand‑funded promotion workflows preferred.
• Experience with ManageEngine ServiceDesk or equivalent ITSM platform in a retail IT environment preferred.
• Experience with networking fundamentals: managed switches, VPN, and firewall basics in a multi‑site retail context preferred.
• DVR/NVR or IP camera platform experience; SOX compliance reporting; multi‑brand, multi‑state retail IT background preferred.

Benefits

In addition to a competitive salary, the company offers a strong comprehensive benefits package that includes medical, dental and vision insurance, a robust allotment of paid time off, a 401(k) with company match, retirement savings plans, educational reimbursement, and more.

Equal Employment Opportunity Employer

The company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law.