Receptionist

Sonrava Health; Garfield Heights (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical and dental insurance

Vision coverage

401K plan

Highly competitive salaries

Professional training

Career advancement opportunities

Tuition reimbursement for certificates

Job summary

Sonrava Health is seeking a friendly receptionist for our Ohio dental practice. You will greet patients, answer phones, and manage scheduling while maintaining a welcoming front desk environment.

Responsibilities include checking in patients, answering questions, and supporting marketing initiatives. A positive, team-oriented attitude and basic computer skills are required in this full-time role.

Qualifications

• Some training or experience in using multi-line phones and computers.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Respond to patient questions and concerns.
• Answer incoming calls and manage phone lines.
• Schedule and confirm appointments.
• Maintain and update the appointment book.
• Register patients and perform chart filing.
• Handle cash and process payments.
• Keep waiting area clean and welcoming.
• Support local marketing initiatives when needed.

Skills

Customer service

Phone etiquette

Interpersonal skills

Front desk

Tools

Multi-line phones

Computers

Job description

Overview

As a receptionist you are the face of the practice, this is a fantastic opportunity for the right person!Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal


• Respond to patient questions and or concerns according to companyPolicies


• Answering Telephones


• Scheduling Appointments


• Maintaining Appointment Book


• Confirming Appointments


• Follow up on no shows/cancellation of Appointments


• Register Patients on sign in sheet


• Chart Filling


• Cash Handling


• Checking voicemail on a daily basis


• Maintain a clean and friendly waiting area for patients


• At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM


• Supports strategic local marketing initiatives that help drive brand awareness and new patient growth


• All other duties as assigned

Benefits for Full time team members

• Paid Time Off (PTO)


• Medical and dental insurance


• Vision coverage


• 401K plan


• Highly competitive salaries


• Outstanding professional training


• Exceptional growth and career advancement opportunities


• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers