PCard/EProc/HelpDesk Specialist

nc; North Carolina; Hybrid; USD 43,000 - 64,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Paid holidays

Retirement

Health insurance

Telework option

Job summary

The North Carolina Department of Public Safety is seeking an Internal Posting for a Program Coordinator II (S) in Purchasing and Logistics. This role focuses on supporting the E-Procurement Helpdesk, generating reports, and ensuring secure, efficient procurement processes.

You will troubleshoot the E-Procurement system, handle P-Card inquiries, and set up P-Card accounts while coordinating with various agency personnel.

Qualifications

• Minimum Education and Experience (E&E) is REQUIRED to qualify for the position.
• Management Preferences, KSAs are not required but may be used to determine the pool of most qualified applicants.

Responsibilities

• Generate E-Procurement reports.
• E-Procurement system troubleshooting/issue resolution.
• E-Procurement Security Administration and User Training.
• P-Card Customer Helpdesk inquiries.
• P-Card Holder's account set-up, configuration and other projects assigned by the supervisor.
• Ability to apply principles, techniques and systems pertaining to procurement/inventory.
• Ability to work effectively with agency personnel at all levels, including Federal and State.
• Ability to express ideas in both oral and written form, communicating effectively at all levels of management.
• Ability to maintain complex records and to prepare reports or tabulations for these records.

Job description

Agency Safety Division 70000075 Dept of Public Safety Job Classification Title Program Coordinator II (S) Position Number 60065423 Grade NC10

About Us

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

Are you a current state employee seeking a meaningful, rewarding, and challenging career in Purchasing and Logistics? If so, continue reading to learn more about this exciting opportunity with the North Carolina Department of Public Safety.

This is an INTERNAL POSTING open ONLY to current North Carolina State Government and UNC System employees and eligible RIF candidates. Temporary employees are also eligible to apply.

This position serves as a support role to the Purchasing E-Procurement Customer Helpdesk inquiries.

Duties/Responsibilities include, but are not limited to, the following:

• Generate E-Procurement reports.
• E-Procurement system troubleshooting/issue resolution.
• E-Procurement Security Administration and User Training.
• P-Card Customer Helpdesk inquiries.
• P-Card Holder's account set-up, configuration and other projects assigned by the supervisor, P- Card/E-Procurement/Helpdesk Manager.
• Ability to apply principles, techniques and systems pertaining to procurement/inventory.
• Ability to work effectively with agency personnel at all levels, including Federal and State.
• Ability to express ideas in both oral and written form, communicating effectively at all levels of management.
• Ability to maintain complex records and to prepare reports or tabulations for these records.

The primary purpose of the Department of Public Safety is the efficient and effective Administration of the Department of Public Safety Budgetary Management, Financial Management, Procurement, and other services, consistent with the N.C. General Statutes, State Budget Fiscal Policies and Procedures, State Purchasing and Contract Administrative Code, DPS Fiscal Policies and Procedures, and Generally Acceptable Accounting Principles and Practices.

The purpose of the organizational unit of Purchasing and Logistics is to provide Comprehensive procurement of goods and/or services to the entire Department of Public Safety in six primary functional areas: Purchasing of Goods and Services; Real Property Lease and Acquisitions; Fleet Management; Auxiliary Support Services / Law Enforcement Support Services (LESS) Office; and DNA Evidence Collection of Anonymous Sexual Assault Kits. The Fleet Management Section is responsible for over 800 vehicles rented from Motor Fleet Management or owned by the Department. This section is responsible for the scheduling of repairs, fuel, and replacement of vehicles for the various Divisions within DPS.

Knowledge Skills and Abilities/Management Preferences

Recruitment Salary Range: $43,267.00 - $64,482.00

This is a full-time position (40 hours per week) with State Benefits , including paid vacation, paid sick leave, paid holidays, retirement, and health insurance.

The work schedule is Monday through Friday (8AM - 5PM). We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis as part of the State Telework Program.

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

All work history and education (including accurate dates of employment/attendance) must be documented on the application. Work experience may include internships, volunteerism, and full and part-time work. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position.

Resumes may be attached as a supplement to the application but are not a substitute for a complete appli