PC Technician with Security Clearance

People, Technology & Processes, LLC; Fayetteville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

People, Technology & Processes, LLC is actively seeking a PC Technician to provide desktop and help desk support for SOMTC classrooms at Fort Bragg, NC. The role includes assisting in MRX environments, troubleshooting issues, and ensuring secure, compliant IT operations.

The ideal candidate will have an Associate degree in IT or 4+ years of professional IT experience and hold a SECRET clearance. Responsibilities include documenting actions and supporting Army/Joint Mission Command systems in an

Qualifications

• Requires Associate degree in IT or 4+ years of professional IT experience.
• SECRET clearance required.

Responsibilities

• Provide desktop and help desk support for SOMTC classrooms.
• Support MRX environments.
• Troubleshoot and resolve workstation, software, and peripheral issues.
• Ensure systems meet security, configuration, and operational standards.
• Document support actions and update incident/ticketing systems.
• Assist SOMTC staff in maintaining a reliable, secure IT environment.
• Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.

Skills

IT experience

Networking concepts

Cyber threats awareness

System operation and security

Troubleshooting hardware/software

Incident documentation

Education

Associate IT-related degree

Job description

Position title: PC Technician
Location: Fort Bragg (Fort Liberty), NC
Clearance required: SECRET

Responsibilities include (but are not limited to):

• Provide desktop and help desk support for SOMTC classrooms.
• Support Mission Readiness Exercise (MRX) environments.
• Troubleshoot and resolve workstation, software, and peripheral issues.
• Ensure systems meet security, configuration, and operational standards.
• Document support actions and update incident/ticketing systems.
• Assist SOMTC staff in maintaining a reliable, secure, and mission ready IT environment.
• Associate in an IT related field or 4 years of professional experience.
• DCWF Client Systems Technician (411) at Basic.
• Networking concepts and protocols.
• Knowledge of cyber threats and vulnerabilities.
• Physical components and IT architecture.
• System operation, maintenance, and security.
• Troubleshooting hardware and software.
• Configuring and validating workstations.
• Documenting and querying incidents.
• Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.