PC Technician for SITEC IT Operations

Peraton

Holloman (NM)

On-site

USD 66,000 - 106,000

Full time

5 days ago

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Benefits offered by this job

Medical benefits

Paid time off

401(k)

Parental leave

Company paid holidays

Job summary

Peraton is seeking a PC Technician to support the SITEC 3 Enterprise Operations and Maintenance contract at Cannon AFB, NM. This role provides end-user device support, network and software troubleshooting, IMAC services, and equipment installation on a 24x7x365 basis for USSOCOM components and deployed forces.

The position requires an active DoD clearance, IAT II certification, and experience with Windows OS, O365, Active Directory, and remediation tools.

Qualifications

Active Secret clearance with the ability to obtain DoD TS/SCI clearance.
DoD 8570 IAT II Certification.
Experience with Windows OS, O365 suite of applications, basic multimedia systems, multi-functional devices, and mobile devices.
Experience in hardware and software installation, configuration, and troubleshooting, with strong problem-solving and customer service skills.
Experience with Active Directory security group management, exchange distribution lists, and file share permission assignment.

Responsibilities

Performs a variety of services in support of end users and/or missions for the various components and commands.
Manages and provides day-to-day support for End User Devices that provide local or remote access, whether using wired or wireless connectivity.
Provides troubleshooting and resolves technical issues.
Conducts application and data migration necessary as a result of hardware or software IMAC or re-installation.
Troubleshoots and repairs software and network connectivity issues.
Builds, configures, and tests IT equipment in accordance with standard hardware configurations.
Plans, engineers, coordinates, installs, and/or manages equipment installations.
Recommends upgrades to and replacements in accordance with policies and procedures.
Integrates, tests, and verifies remote access hardware and software.
Supports approved peripheral devices.
Interfaces directly with customers to provide training and to resolve issues related to services.