SITEC-3 PC Technician: End-User & NetOps Support

Peraton; Tucson (AZ); On-site; USD 66,000 - 106,000; Full time

Job summary

Peraton is seeking an IT Support Specialist to provide end-user and mission support at Davis-Monthan AFB, AZ. The role involves managing end-user devices, remote access, and resolving complex technical issues across Windows OS and O365 environments.

The candidate should have DoD TS/SCI clearance, DoD 8570 IAT II Certification, and solid experience with AD security groups, Exchange DLs, and file permissions. Familiarity with Remedy and MECM is a plus.

Qualifications

• Requires DoD TS/SCI clearance.
• DoD 8570 IAT II Certification.
• Experience with Windows OS and O365 suite.
• Experience installing, configuring, and troubleshooting hardware/software.
• Experience with Active Directory security groups, distribution lists, and file permissions.

Responsibilities

• Performs end-user and mission support for various components and commands.
• Manages day-to-day End User Devices and remote access.
• Troubleshoots and resolves technical issues.
• Performs IMAC services and hardware/software migrations.
• Tests and configures equipment per standards; plans and coordinates installs.
• Interfaces with customers to provide training and resolve issues.

Skills

Windows OS

O365

Active Directory

Security Groups

Exchange DLs

File Permissions

Troubleshooting

Customer Service

IAT II Certification

Education

HS Diploma

AS/AA

BS/BA

Tools

Remedy

MECM

McAfee

Intune

Forescout

Tivoli

Hypori

Job description

Peraton is seeking an IT Support Specialist to provide end-user and mission support at Davis-Monthan AFB, AZ. The role involves managing end-user devices, remote access, and resolving complex technical issues across Windows OS and O365 environments.

The candidate should have DoD TS/SCI clearance, DoD 8570 IAT II Certification, and solid experience with AD security groups, Exchange DLs, and file permissions. Familiarity with Remedy and MECM is a plus.