PC Support Technician - Hardware & Software Help

Staff Perm, LLC; Stone Mountain (GA); On-site; USD 30,000 - 39,000; Full time

Job summary

Staff Perm, LLC is seeking a Computer Support Technician to maintain and repair computer systems and provide technical assistance to employees at Stone Mountain, GA. The role covers troubleshooting, installation of hardware and software, and user support.

The ideal candidate has a high school diploma or equivalent, with strong customer service skills. A two-year degree is preferred, and background checks and drug screening apply.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills required.

Responsibilities

• Support and maintain user accounts, including rights and security.
• Troubleshoot and repair computer hardware, software, and peripherals.
• Coordinate with hardware or software vendors for service if necessary.
• Install hardware, software and peripherals for new employees.
• Install new software packages and upgrades.
• May assist in developing system documentation and procedure manuals.
• May facilitate training sessions for employees on software/hardware systems operation.

Skills

Customer service

Technical support

Problem solving

Communication

Education

High school diploma or equivalent

Two-year degree preferred

Tools

Windows OS

PC hardware

Job description

Staff Perm, LLC is seeking a Computer Support Technician to maintain and repair computer systems and provide technical assistance to employees at Stone Mountain, GA. The role covers troubleshooting, installation of hardware and software, and user support.

The ideal candidate has a high school diploma or equivalent, with strong customer service skills. A two-year degree is preferred, and background checks and drug screening apply.