Computer Support Technician

Staff Perm, LLC; Stone Mountain (GA); On-site; USD 30,000 - 39,000; Full time

Job summary

Staff Perm, LLC is seeking a Computer Support Technician to maintain and repair computer systems and provide technical assistance to employees at Stone Mountain, GA. The role covers troubleshooting, installation of hardware and software, and user support.

The ideal candidate has a high school diploma or equivalent, with strong customer service skills. A two-year degree is preferred, and background checks and drug screening apply.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service skills required.

Responsibilities

• Support and maintain user accounts, including rights and security.
• Troubleshoot and repair computer hardware, software, and peripherals.
• Coordinate with hardware or software vendors for service if necessary.
• Install hardware, software and peripherals for new employees.
• Install new software packages and upgrades.
• May assist in developing system documentation and procedure manuals.
• May facilitate training sessions for employees on software/hardware systems operation.

Skills

Customer service

Technical support

Problem solving

Communication

Education

High school diploma or equivalent

Two-year degree preferred

Tools

Windows OS

PC hardware

Job description

We are looking for a Computer Support Technician to maintain and repair computer systems and provide technical assistance to employees.

The Computer Support Technician will maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals. Responsibilities include installing hardware and software, supporting user accounts, and coordinating with vendors to resolve issues.

Job Details

• LOCATION: Stone Mountain, GA 30087
• POSITION: Right to Hire
• PAY RANGE: $25.00

Responsibilities

• Support and maintain user account information including rights, security, and systems groups.
• Provide routine analysis and problem solving of network or PC software, hardware, or peripherals.
• Contact and coordinate with hardware or software vendors for service if necessary.
• Install computer hardware, software, and peripherals for new employees.
• Install new software packages and upgrades.
• May control password assignment.
• May assist in developing system documentation and procedure manuals as required.
• May facilitate and conduct training sessions for company employees on software/hardware systems operation.

Required Qualifications

• High school diploma or equivalent combination of education and experience required.
• Excellent customer service skills required.

Preferred Qualifications

• Two-year degree or equivalent preferred.
• General knowledge of a wide variety of software, hardware, and PC operating systems preferred.

All offers of employment are contingent upon successful completion of a background check and drug screening based on local, state, and federal laws.

Minor offenses will not necessarily disqualify a candidate; all situations are reviewed by HR for compliance with local laws and hiring requirements.