PC Maintenance & Support Technician

Staff Perm, LLC; Stone Mountain (GA); On-site; USD 28,000 - 40,000; Full time

Job summary

Staff Perm, LLC in Stone Mountain, GA is seeking a PC Maintenance Tech to maintain, analyze, troubleshoot, and repair computer systems, hardware and peripherals. The role supports accounts, analyzes issues, and coordinates vendor service, with on-site installation and upgrades for new staff.

A high school diploma is required; a two-year degree is preferred, and strong customer service skills are necessary to succeed in a fast-paced environment.

Qualifications

• Requires high school diploma or equivalent; a two-year degree preferred.
• Excellent customer service skills required.
• General knowledge of software, hardware and PC operating systems preferred.

Responsibilities

• Supports and maintains user account information including rights, security and systems groups.
• Provides routine analysis and problem solving of network or PC software, hardware or peripherals.
• Contacts and coordinates with hardware or software vendors for service if necessary.
• Installs computer hardware, software and peripherals for new employees.
• Installs new software packages and upgrades.
• May control password assignment.
• May aid in the development of system documentation and procedure manuals as required.
• May facilitate and conduct training sessions for company employees in the operation of software/hardware systems.

Skills

Customer service

Hardware knowledge

PC operating systems

Troubleshooting

Education

High school diploma

Two-year degree preferred

Job description

Staff Perm, LLC in Stone Mountain, GA is seeking a PC Maintenance Tech to maintain, analyze, troubleshoot, and repair computer systems, hardware and peripherals. The role supports accounts, analyzes issues, and coordinates vendor service, with on-site installation and upgrades for new staff.

A high school diploma is required; a two-year degree is preferred, and strong customer service skills are necessary to succeed in a fast-paced environment.