PC/Laptop Deployment Specialist
Job Description Summary:
The PC/Laptop Deployment Specialist supports customer device deployment and technology refresh projects at customer locations.
Key Responsibilities
- Configure and deploy desktop and laptop computers.
- Reconnect and test monitors, docking stations, printers, and other peripherals.
- Perform basic hardware upgrades as required.
- Support user data migration and device transition activities.
- Decommission legacy equipment.
- Maintain accurate deployment records and documentation.
- Troubleshoot and resolve deployment-related issues.
- Communicate deployment status, progress, and issues in a timely manner.
- Follow established customer deployment procedures and standards.
- Provide professional, customer-focused support to end users.
- Work under customer supervision and direction.
- Report daily to the designated Customer Supervisor, follow assigned priorities and deployment schedules, and communicate work completed, outstanding issues, and items requiring escalation.
Travel & Schedule Requirements
- Must have reliable transportation to travel to customer locations.
- Travel to customer locations, primarily throughout the Metro Boston area.
- Travel within Massachusetts and New Hampshire may be required.
- Adhere to scheduled onsite hours.
- Work regular business hours unless otherwise directed by the Customer Supervisor.
- Occasional off-hours work may be required to support customer operational or deployment requirements.
Travel & Parking Reimbursement
- Travel: Reimbursed for eligible trips more than 30 miles outside Boston. Receipts are required.
- Parking: Reimbursed up to $25 per day with a valid receipt.
Employment & Customer Site Requirements
- Must pass a background check.
- Must be comfortable working in healthcare and other professional business environments.
- Professional appearance is required while working at customer locations.
- Must complete all required HIPAA training.
- Must comply with all Customer health, safety, security, and site-access protocols.[Seasonal Flu vaccine is required.]
- Must follow all applicable customer policies and procedures while working at customer locations.
- MUST have reliable transportation and a valid driver’s license
DETAILS:
- Location: Metro Boston Area (Travel Required) Will be going to Hospital and Medical sites inside of Route 495 (mostly Boston-area and suburbs) with the exception of Dover NH,.. and a slight chance of possibly Cape Cod and Northampton MA
- Schedule: Typically, Monday–Friday, 8:00 AM–5:00 PM (Customer Dependent –could require off-hours on occasion)
- Duration:6+ months (MAY convert to perm after 6 months)
- Pay rate: $22/hr