PBX Operator

jacksonhospitalinternal; Montgomery (AL); On-site; USD 28,000 - 42,000; Full time

Job summary

Jackson Hospital seeks a PBX Operator to coordinate communication between hospital staff and the public. The role involves operating a radio paging system to relay messages among physicians, nurse stations, and patients, ensuring rapid response to code events and disasters.

Strong typing and basic Microsoft Word/Windows skills are required. Previous hospital switchboard or 911 operator experience is preferred.

Qualifications

• High School graduate or GED equivalent.
• Previous switchboard experience in a hospital or 911 operator or answering service preferred.
• Basic knowledge of Microsoft Word and Windows.
• Typing 50–60 words per minute.

Responsibilities

• Operate a radio paging system to relay incoming and outgoing messages between physicians, nurse stations, and patients.
• Provide immediate communication for various codes to ensure life saving measures are performed promptly.
• Provide immediate notification to proper hospital personnel in the event of any type disaster.

Skills

Typing speed 50–60 wpm

Microsoft Word

Windows operating system

Education

High School diploma or GED

Tools

Radio paging system

Job description

The PBX Operator provides communication services between the Hospital and the general public. He/she operates a radio paging system to relay incoming/outgoing messages between physicians, nurse stations, and patients. It is the PBX Operator’s responsibility to provide immediate communication for the various codes in order that life saving measures will be accomplished immediately. The PBX Operator provides immediate notification to proper Hospital personnel in the event of any type disaster.

Education:

High School graduate or G.E.D. equivalent

Experience:

Previous switchboard experience in a hospital or 911 operator or answering service center experience preferred.

Licenses, Certifications and/or Registrations:

N/A

Equipment/Tools/Work Aids:

Multiple position computerized telephone switchboard, radio-pager, in-house P.A. system, alarm monitor board,

Specialized Skills:

Basic knowledge of Microsoft word and windows, ability to type 50-60 words/minute.

Physical Requirements:

Visual, hearing, and speech acuity necessary from communication purposes. Must be able to sit for 8 hours per shift