*PBX Operator - Communications

Desert Valley Hospital; Victorville (CA); Vor Ort; USD 26.000 - 37.000; Teilzeit

Zusammenfassung

Desert Valley Hospital in Victorville, CA is seeking a PBX Operator / Receptionist to greet visitors, answer the switchboard and route calls to the appropriate departments. This role requires professionalism, clear communication, and the ability to handle multiple tasks in a fast-paced environment.

The position is part-time with night shifts, offering competitive compensation and the benefits package as part of Desert Valley Hospital's Total Rewards program.

Qualifikationen

• High School Diploma or equivalent required.
• Previous PBX experience preferred.
• Experience in office or receptionist environments.
• Effective written, verbal communication and interpersonal skills.
• Ability to multi-task, prioritize, and meet timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.

Aufgaben

• Answer the switchboard and pages overhead; greet and direct visitors to appropriate departments.
• Monitor hospital alarms and follow policy and procedures for all emergency codes.
• Communicate effectively with a diverse population served.

Kenntnisse

PBX experience

Customer service

Communication skills

Multi-tasking

Problem solving

Ausbildung

High School Diploma or Equivalent

Jobbeschreibung

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Desert Valley Hospital, a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women’s Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience preferred.

#LI-DNI

Pay Transparency

Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Part Time < 60

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants:https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf