PBX Operator

Talentify; Delray Beach (FL); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Medical insurance

401(k) match

Paid time off

Career development

HSA/FSA

Employee discounts

Job summary

Delray Medical Center in Delray Beach, FL is seeking a Per Diem PBX Operator to support the hospital by operating the PBX switchboard, answering, screening and transferring calls, and monitoring emergency alarms. The role requires a High School Diploma or equivalent (post-secondary training preferred) and 6 months to 3 years PBX experience.

Strong communication, calm under pressure, and basic computer skills are essential; Everbridge emergency notification activation as directed.

Qualifications

• High School Diploma or equivalent required.
• Preferred: post-high-school vocational training.
• Excellent communication and calm under pressure.

Responsibilities

• Operate the PBX switchboard and route calls to appropriate locations.
• Screen and transfer all incoming and outgoing calls efficiently.
• Monitor emergency alarms and assist during code situations.
• Activate the Everbridge emergency notification system when directed.

Skills

Clear communication

Stress management

Computer literacy

Customer service

Education

High School Diploma

Post high school vocational training

Tools

PBX system

Job description

Overview

Embark on a rewarding career with Delray Medical Center hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Delray Medical Center, we understand that our greatest asset is our dedicated team of professionals. Thats why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance


• 401(k) retirement savings plan with employer match


• Generous paid time off


• Career development and continuing education opportunities


• Health savings accounts, healthcare & dependent flexible spending accounts


• Employee Assistance program, Employee discount program


• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Per Diem

Position Summary

The PBX Operator is responsible for supporting the hospital by operating the PBX switchboard. PBX Operators efficiently answer, screen and transfer all incoming and outgoing calls to appropriate locations. Operators also monitor emergency alarms, provide assistance during code situations and activate the emergency notification system Everbridge when directed.

Education

• Minimum: High School Diploma or Equivalent


• Preferred: Post High School vocational/specialized training.

Experience

• Six (6) months to (3) three years experience as a PBX Operator preferred.

Required Certification/License/Registration

• None

Other Qualifications

• Clear, concise speaking ability; able to handle stressful situations; knowledge of computer use.

#LI-RS1

Organization Description

Delray Medical Center, part of the Palm Beach Health Network, is a 536-bed acute care hospital spanning 30 acres, employing over 1,700 employees, 700 physicians and serving southern Palm Beach County for over 40 years. As both a community hospital and state-designated Level I Trauma Center, Delray Medical Center offers several specialized services including advanced cardiac and vascular facilities, orthopedics, neurosciences, emergency care and weight-loss surgery. Pinecrest Rehabilitation and Outpatient Hospital at Delray Medical Center is the only state designated brain and spinal cord injury rehabilitation program in the county by the State of Florida. Delray Medical Center is also home to Fair Oaks Pavilion, a 53-bed adult psychiatry unit. Come join one of our many teams!

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