PBX Operator - Communications

San Dimas Community Hospital; San Dimas (CA); On-site; USD 26,000 - 37,000; Part time

Job summary

San Dimas Community Hospital, a Prime Healthcare member, seeks a PBX Operator / Receptionist to manage the switchboard, greet visitors, and direct them to the correct departments. The role requires monitoring alarms and adhering to hospital policies for emergency codes, with strong communication across staff and patients.

Per Diem position in California offering competitive compensation around $23.00 per hour, with scheduling that may vary.

Qualifications

• High School Diploma or equivalent required.
• PBX/reception experience preferred.
• Experience in office or receptionist role desired.
• Clear written and verbal communication skills.
• Ability to multi-task and meet deadlines.
• Analytical and problem-solving abilities.
• Customer service experience is preferred.

Responsibilities

• Operate the switchboard and greet/direct people to the appropriate departments.
• Monitor hospital alarms and follow codes and policies as required.
• Communicate effectively with patients, visitors and staff.

Skills

Communication

Multi-tasking

Analytical skills

Customer service

Education

High School Diploma or Equivalent

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! San Dimas Community Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! San Dimas Community Hospital, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. San Dimas Community Hospital is a 101 bed facility located on a 13-acre campus in the heart of San Dimas. With a multidisciplinary team of experts and state of the art technology, we are committed to serving the community with personalized, high-quality care. We offer a full range of comprehensive services, including 24-hour emergency services, a family birth center, orthopedic surgery, advanced diagnostic services, cardiopulmonary and gastrointestinal services. San Dimas Community Hospital has received multiple awards including the "100 Top Hospitals," Women's Choice Award for America's Best Hospitals for Patient Safety, and Healthgrades awards, including the "Patient Safety Excellence Award." Learn more at sandimashospital.com.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Qualifications

Education and Work Experience

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience preferred.

Pay Transparency

San Dimas Community Hospital offers competitive compensation and a reasonable compensation estimate for this role is $23.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Per Diem

Shift

Variable

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Privacy Notice

Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf