PBX Operator

The Ohio Masonic Communities; Springfield (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player seeks a dedicated individual for a PRN, as-needed PBX/Security role. This position is crucial for ensuring effective communication within the community, providing assistance to visitors, and monitoring various alarm systems. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and customer service skills. With a commitment to employee well-being, the organization offers competitive benefits, including a generous education assistance program. Join a supportive team where your contributions directly enhance the quality of life for community members.

Benefits

Medizinische Versicherung

Zahnversicherung

Sehversicherung

Pension mit Matching-Beitrag

$5,000 Bildungshilfe

Qualifications

• Erforderlich sind ausgezeichnete Kommunikationsfähigkeiten in Wort und Schrift.
• Profi in Computeranwendungen, einschließlich Textverarbeitung und Datenbanken.

Responsibilities

• Bietet effizienten Kommunikationsservice für Verwaltungsmitarbeiter und Bewohner.
• Überwacht Alarmsysteme und kommuniziert mit Sicherheits- und Abteilungsleitern.

Skills

Kommunikationsfähigkeiten

Kundenservicefähigkeiten

Computeranwendungen

Education

Zweijährige Zertifizierung von einer Hochschule oder technischen Schule

Drei Jahre Erfahrung oder gleichwertige Kombination aus Bildung und Erfahrung

Tools

Datenbankmanagement

Textverarbeitung

Tabellenkalkulation

Job description

At Springfield Masonic Community (a 5-Star Quality Care rated community), we pride ourselves on being the trusted partner to help people age respectfully and our employees are the key to this success. A fun, supportive, team-based work environment, we want our employees to love what they do so our community members are happy and receiving the best care. We want you to be equipped with all the tools you need to provide the best care possible, so we use innovative technology, and it’s why we won the 2022 Leading Age Ohio Innovation Award. If a community or staff member has an idea for something to make life better or work easier, we find a way to make it happen.

We want to take care of you as much as you take care of our community members. That’s why we offer competitive benefits including paying up to $5,000 a year for tuition so you can further your education and your career. We also understand that everybody goes through tough times, so our HOPE program provides financial assistance to employees in need.

Don’t let our name confuse you; you don’t need to be Masonic to live or work here. Our history is rooted in the Masonic values of service and charity, but that doesn’t mean we’re all Masons. In fact, many of our residents and employees aren’t!

We’re ready for you to join our team! Browse our current openings to find a position that aligns with your talents and find a career where you’re more than a job title.

PRN, as needed PBX/Security

$15/hour

Summary:

Provides efficient and effective communications service to administrative staff and residents of The Ohio Masonic Community and Springfield Masonic Community by answering phones and offering assistance to visitors. This position also monitors fire alarm systems, video/audio entry door camera system, resident alert system including pendant and pull system, severe weather warning equipment and other such transmitters or devices and communicates with Security and Department Supervisors and activates alert systems as directed. Maintains knowledge of campus emergency operation plan’s policies and procedures and complies with all communications aspects during disaster or emergency procedures.

Requirements:

1. Two-year certificate from college or Technical school; or three years experience; or equivalent combination of education and experience.
2. Excellent communication skills both written and verbal.
3. Proficient in computer applications, including word processing, database management and spreadsheets.
4. Ability to work in a fast-paced, sometimes stressful area, to move from one task to another with multiple interruptions.
5. Excellent customer service skills is required.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

The Ohio Masonic Home offers a full complement of benefits for those that qualify, including medical, dental and vision insurance with many preventative drugs covered at 100%, 403(b) plan participation with a matching contribution, Paid Time Off, Life Insurance benefits and a generous $5,000 education assistance program, among others.

After submitting your application, you will receive an email and text invitation from our trusted partner, Arena, to complete a brief 3-5 minute questionnaire. Please complete this step as part of your application, as it helps us learn more about you.