PBX Operator

Opelousas General Health System; Opelousas (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Opelousas General Health System is seeking a friendly front desk receptionist to support hospital operations by efficiently routing calls and guiding patients, visitors and vendors.

This role requires a High School Diploma and offers the chance to contribute to a patient-centered environment, with duties including clerical tasks, paging codes, and maintaining professional call management during high-volume periods.

Qualifications

• High School Diploma required.

Responsibilities

• Transfers incoming calls to the right room, department or facilities within the hospital.
• Manages high volume calls efficiently
• Assists patients, visitors and vendors with directions inside and outside the hospital.
• Performs some clerical duties.
• Pages codes.
• Performs multi tasking while managing calls and shows a professional manner of call management.
• Always speaks clearly and fluently, is polite and friendly with a positive attitude and patience to listen.
• Answers multi line calls in a timely manner.

Skills

Call routing

Customer service

Multitasking

Communication

Education

High School Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Essential Duties include:

• Transfers incoming calls to the right room, department or facilities within the hospital.
• Manages high volume calls efficiently
• Assists patients, visitors and vendors with directions inside and outside the hospital.
• Performs some clerical duties.
• Pages codes.
• Performs multi tasking while managing calls and shows a professional manner of call management.
• Always speaks clearly and fluently, is polite and friendly with a positive attitude and patience to listen.
• Answers multi line calls in a timely manner.

Education: High School Diploma required.

Browse our benefitsOGHS-Benefits.pdf