PBX & Dispatch Coordinator — Part-Time (Las Vegas)

Golden Route Operations; Las Vegas (NV); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) retirement plan

Job summary

Golden Route Operations in Las Vegas, NV is seeking a Part Time Dispatch Associate to answer calls, dispatch Slot Technicians, and manage the Dispatch computer program. You will ensure courteous guest service and accurate route updates while complying with gaming laws.

The role emphasizes teamwork, professional communication, and adherence to internal controls to support clients and guests in a dynamic gaming environment.

Qualifications

• Experience in a high-volume call center is preferred.
• Strong communication and interpersonal skills.
• Able to read and interpret documents related to procedures.

Responsibilities

• Answer calls and dispatch Slot Technicians.
• Maintain route status in the designated tracking system.
• Provide professional radio and telephone correspondence.
• Collaborate across departments to complete tasks and resolve issues.
• Ensure compliance with gaming laws and internal controls.

Skills

Customer service

Team player

English communication

Attention to detail

Professional phone manner

Education

High school diploma

Tools

PBX system

Dispatch software

Route tracking system

Job description

Golden Route Operations in Las Vegas, NV is seeking a Part Time Dispatch Associate to answer calls, dispatch Slot Technicians, and manage the Dispatch computer program. You will ensure courteous guest service and accurate route updates while complying with gaming laws.

The role emphasizes teamwork, professional communication, and adherence to internal controls to support clients and guests in a dynamic gaming environment.