Bilingual Dispatcher: Guest Services & Housekeeping Ops

Mastercorp; Las Vegas (NV); On-site; USD 12,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Refer a friend bonus

Paid training

Immediate hire

Full-time and part-time positions

Job summary

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Las Vegas to support supervisors and housekeepers. You will coordinate phone and radio calls, assign tasks, handle daily paperwork, and help resolve guest concerns in a fast-paced hospitality environment.

The role requires reliable communication, multitasking, basic math, and a willingness to work weekends/holidays. The position offers full benefits, training, and opportunities for growth in a professional office/operational setting.

Qualifications

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means.
• Skilled performing multiple tasks at once.
• Ability to read, write and do basic math.
• Must be available to work weekends and holidays.

Responsibilities

• Answer and coordinate all phone and radio calls.
• Delegate tasks between employees equally.
• Record lost and found items and ensure safe storage.
• File daily paperwork.
• Maintain a sense of urgency so units are turned on time.
• Assist in linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Skills

Communication

Multitasking

Reading & writing

Basic math

Weekend availability

Tools

Basic computer knowledge

Job description

MasterCorp, Inc. is seeking a Dispatcher/Site Office Staff in Las Vegas to support supervisors and housekeepers. You will coordinate phone and radio calls, assign tasks, handle daily paperwork, and help resolve guest concerns in a fast-paced hospitality environment.

The role requires reliable communication, multitasking, basic math, and a willingness to work weekends/holidays. The position offers full benefits, training, and opportunities for growth in a professional office/operational setting.