Payroll Support Specialist - Entry Level (Mail & Docs)

ASRC Federal; Reston, Northern (VA, KY); Hybrid; USD 40,000 - 50,000; Full time

Job summary

ASRC Federal is seeking an Entry-Level Payroll Support Specialist to join our team in Reston, VA. The role focuses on mail processing, scanning, and distributing payroll and payroll tax correspondence, laying a foundation for a career in payroll administration and tax support.

You will handle inbound/outbound mail, learn payroll systems, and support basic payroll inquiries while maintaining confidentiality and accuracy in documentation.

Qualifications

• High School diploma or equivalent.
• 0–2 years of accounting, bookkeeping, administrative support, or payroll-related experience.
• Familiarity with payroll systems (e.g., Dayforce, ADP, Paychex) preferred but not required.
• Proficiency in Microsoft Office and Adobe PDF applications.
• Strong data entry accuracy; experience with reconciliations or document processing beneficial.
• Ability to learn payroll and tax systems quickly.
• Clear written and verbal communication skills.

Responsibilities

• Receive, open, and sort all incoming payroll-related mail, including payroll tax notices, agency correspondence, and employee documentation.
• Scan, index, and electronically distribute mail to the appropriate payroll, tax, HR, or legal team members.
• Maintain organized digital folders for scanned documents to ensure accurate record-keeping and audit readiness.
• Monitor incoming mail workflow to ensure timely identification and escalation of tax notices or urgent agency communications.
• Support outbound mail processing, including preparing Fedex packets.
• Respond to Tier 1 employee inquiries regarding pay, deductions, timekeeping, or tax withholding.
• Assist employees in understanding paystubs, taxes, and basic payroll calculations.
• Escalate complex payroll or tax issues to senior payroll staff or HR.
• Support the Payroll Director with ad hoc projects, reports, and file maintenance as needed.

Skills

Attention to detail

Organizational skills

Follow-through

Written and verbal communication

Education

High School diploma or equivalent

Tools

Dayforce

ADP

Paychex

Job description

ASRC Federal is seeking an Entry-Level Payroll Support Specialist to join our team in Reston, VA. The role focuses on mail processing, scanning, and distributing payroll and payroll tax correspondence, laying a foundation for a career in payroll administration and tax support.

You will handle inbound/outbound mail, learn payroll systems, and support basic payroll inquiries while maintaining confidentiality and accuracy in documentation.