Payroll Specialist: Precision Pay & HR Collaboration

RS Restaurant Services Group, Inc.; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) company match

Paid time off

Short- and long-term disability

AD&D coverage

Job summary

KBP Brands, headquartered in Leawood, KS, is seeking a Payroll Support professional to assist with payroll inquiries from field operations and collaborate with HR to resolve employee concerns. You’ll handle ADP Wisely pay cards, garnishments, and reconciliations while maintaining data confidentiality and accuracy on off-cycle payments.

The role requires strong customer service, problem-solving, and data skills, including Excel and Windows OS, with the ability to juggle high-volume requests

Qualifications

• Minimum of three years of customer service experience.
• Minimum of one year data experience.
• Bachelor’s degree or equivalent combination of education and experience.
• Excellent customer service skills and ability to resolve issues with a sense of urgency.
• Strong problem-solving skills and attention to detail.
• Knowledge of Windows-based computer operating systems; Excel experience is a priority.
• Ability to organize a high volume of requests across multiple platforms (phone, email, and support tickets).

Responsibilities

• Provide exceptional customer support for payroll-related inquiries from field operations.
• Collaborate with the Human Resources team to swiftly address employee concerns.
• Manage ADP Wisely pay card transactions, garnishments, and reconciliations.
• Maintain confidentiality of employee data and handle off-cycle payments with accuracy.
• Conduct regular timecard audits, identifying and resolving inaccuracies and integration errors.
• Perform other payroll-related tasks, including report preparation and issue resolution, as assigned.

Skills

Customer service

Data experience

Excel

Attention to detail

Problem solving

Multitasking

Education

Bachelor’s degree or equivalent

Tools

ADP Wisely

Job description

KBP Brands, headquartered in Leawood, KS, is seeking a Payroll Support professional to assist with payroll inquiries from field operations and collaborate with HR to resolve employee concerns. You’ll handle ADP Wisely pay cards, garnishments, and reconciliations while maintaining data confidentiality and accuracy on off-cycle payments.

The role requires strong customer service, problem-solving, and data skills, including Excel and Windows OS, with the ability to juggle high-volume requests