Payroll Specialist: Expert Payroll & Client Support

Priority One Payroll, LLC; Town of Malta (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

6 Paid Company Holidays

401k with Profit Sharing

Group Long Term Disability and Life

Health Insurance

Vision and Dental Insurance

Job summary

Priority One Payroll, LLC in the New York Capital District is seeking a motivated Payroll Customer Service Specialist. You will support approximately 250 clients daily with accurate payroll processing, regulatory compliance, and responsive service.

The role emphasizes attention to detail, teamwork, and strong communication as you grow with the company and become a trusted advisor on payroll solutions, benefits, and reporting.

Qualifications

• Payroll lifecycle knowledge and system experience.
• Experience in customer-facing roles.
• Excellent written and verbal communication.
• Strong multitasking and prioritization.
• Ability to work in a team and support clients.

Responsibilities

• Become an expert in payroll setup, execution, and reporting.
• Build trust with clients through understanding payroll and related processes.
• Serve as main contact for clients and deliver outstanding service.
• Ensure error-free payroll processing and timely issue resolution.
• Contribute to improving business processes and work instructions.

Skills

Payroll experience

Attention to detail

Customer service

Communication skills

Teamwork

Microsoft Office

Google Suite

Education

Associate’s degree in Finance, Accounting, Business or related

High School Diploma/GED with 4 years related experience

Tools

Execupay

PlatinumPay

Xpress

SwipeClock

Job description

Priority One Payroll, LLC in the New York Capital District is seeking a motivated Payroll Customer Service Specialist. You will support approximately 250 clients daily with accurate payroll processing, regulatory compliance, and responsive service.

The role emphasizes attention to detail, teamwork, and strong communication as you grow with the company and become a trusted advisor on payroll solutions, benefits, and reporting.