Payroll Specialist

truliantfcu; Winston-Salem (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

No-cost medical, dental, vision

Job summary

Truliant is seeking a Payroll Specialist to own accurate, timely payroll operations across the credit union. You’ll manage semi-monthly and bi-weekly payroll, ensure compliance, and provide clear guidance on payroll policies to employees and managers.

The role requires 5+ years of payroll processing experience, knowledge of payroll tax laws, and experience with Workday. A Bachelor’s degree or equivalent is required, with CPP or FCP certification a plus.

Qualifications

• 5+ years of payroll processing experience.
• Knowledge of payroll tax laws and HR recordkeeping requirements.
• Proficiency with Excel and Word; VLOOKUP and PivotTables.

Responsibilities

• Process and reconcile semi-monthly and bi-weekly payroll, including hours worked, deductions, garnishments, taxes, bonuses, commissions, severance, payroll reports, and files submitted to third-party vendors.
• Audit payroll and Workday HRIS data, research discrepancies, respond to paycheck and payroll-reporting questions, and resolve issues promptly.
• Guide employees and managers on payroll, timekeeping, policies, and applicable requirements, while creating training materials and leading monthly manager payroll and timekeeping training.
• Partner with employees, managers, Human Resources, and external vendors to strengthen payroll processes and maintain accurate records.

Skills

Payroll processing

Attention to detail

Communication

Time management

Analytical skills

Education

Bachelor's degree or equivalent

Tools

Workday

Job description

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Why this role matters

Accurate, timely payroll plays an important role in the employee experience and in the trust our team members place in Truliant. As a Payroll Specialist, you'll help ensure employees are paid correctly while providing clear guidance on payroll, timekeeping, and related policies.

This is a great opportunity for someone who enjoys detailed work, solving complex payroll questions, and partnering with employees and leaders to keep an essential process running smoothly.

What you'll do

In this role, you'll take ownership of key payroll activities and help maintain accurate, compliant, and dependable payroll operations across Truliant.

Day to day, you'll:

• Process and reconcile semi-monthly and bi-weekly payroll, including hours worked, deductions, garnishments, taxes, bonuses, commissions, severance payments, payroll reports, and files submitted to third-party vendors.
• Audit payroll and Workday HRIS data, research discrepancies, respond to paycheck and payroll-reporting questions, and escape issues promptly when needed.
• Guide employees and managers on payroll, timekeeping, policies, and applicable requirements, while creating training materials and leading monthly manager payroll and timekeeping training.

Beyond that, you'll partner with employees, managers, Human Resources, and external vendors to strengthen payroll processes, maintain accurate records, support projects, and deliver reliable service across the organization.

What you bring

We're looking for a payroll professional who combines technical knowledge, sound judgment, careful organization, and a service-focused approach. You'll be successful if you can manage detailed work accurately while communicating clearly with employees and leaders.

Required Experience:

• 5+ years of payroll processing experience or closely related experience

Required Skills:

• Current knowledge of payroll tax laws, human resources practices, and recordkeeping requirements, with the ability to apply them accurately.
• Ability to process, balance, document, distribute, and reconcile payroll accurately across semi-monthly and bi-weekly cycles.
• Intermediate Microsoft Excel and Word skills, including the ability to use VLOOKUP and PivotTables in Excel.
• Strong math, research, and data-analysis skills, with the judgment to identify issues and recommend practical, policy-aligned resolutions.
• Clear written and verbal communication skills in English, including the ability to explain payroll information and provide objective guidance to employees and managers.
• Ability to organize multiple priorities, respond to changing needs, maintain detailed and accurate records, and protect confidential information.

Education/Certifications:

• Bachelor's degree or equivalent work-related experience.

What sets you apart

You don't need to check every box, but here's what will help you thrive in this role:

• Working knowledge of Workday payroll processing functions.
• FCP (Fundamental Payroll Certification), or CPP (Certified Payroll Professional) certification

What you'll get

We believe in supporting our team members both professionally and personally.

In this role, you can expect:

• Meaningful work that helps ensure Truliant employees are paid accurately and supported with clear, dependable payroll guidance.
• Opportunities to deepen your expertise in payroll operations, tax reporting, Workday HRIS, compliance, data auditing, and employee support.
• Broad collaboration with employees, managers, Human Resources partners, and vendors, giving you visibility into how payroll supports the entire credit union.
• A service-focused culture where accuracy, confidentiality, thoughtful problem-solving, and continuous improvement are valued.

People who enjoy bringing order to complex details and helping others understand important information can make a visible impact in this role while supporting Truliant's commitment to its employees and members.

As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Prescr