Human Resources Business Partner

Truliant Federal Credit Union

Salem (NC)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

No-cost health benefits

401(k) match

Paid holidays & PTO

Tuition reimbursement

Employee Assistance Program

Job summary

Truliant Federal Credit Union is seeking an experienced Human Resources Business Partner to align people strategies with business goals, coach leaders, and strengthen engagement across lines of business.

You’ll use HR metrics and feedback to drive retention, performance, and compliance, partnering with HR colleagues to deliver thoughtful, people-centered solutions that support our mission of putting members first.

Qualifications

5+ years of Human Resources experience with HR business partnership, employee relations, and talent management.
Experience supporting leaders in financial services, credit unions, or regulated environments.
Experience turning survey results into action plans.

Responsibilities

Serve as a strategic HR partner and coach to leaders, aligning HR strategies with business needs and Truliant's values.
Use HR metrics to identify opportunities improving engagement, retention, performance, and employee experience.
Support onboarding, performance conversations, training needs, succession planning, change management, and policy guidance.

Skills

Influence and advisory skills

Leadership coaching

Employee relations

HR data analysis

Policy compliance

Communication (English)

Organization & confidentiality

Excel & Word

Education

Bachelor's degree in HR or related field

HR Certification (PHR/SPHR/SHRM-CP/SHRM-SCP) or willingness to obtain within 6 months

Tools

Excel

Word

Job description

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Why this role matters

At Truliant Federal Credit Union, our people make our mission possible: improving lives by putting members first, providing great service, and delivering straightforward financial solutions. As a Human Resources Business Partner, you'll help leaders create an environment where teammates feel supported, engaged, and equipped to do their best work.

This role is a meaningful opportunity for someone who enjoys being a trusted advisor, connecting people strategies to business goals, and helping teams navigate growth, change, and everyday workplace needs with confidence.

What you'll do

In this role, you'll partner closely with assigned lines of business to understand their priorities, support their leaders, and turn people insights into practical action. You'll play a key role in strengthening employee engagement, improving retention, supporting employee relations, and helping leaders make thoughtful, people centered decisions.

Day to day, you'll:

Serve as a strategic HR partner and coach to leaders, helping align HR strategies with business needs, team goals, and Truliant's values.
Use employee feedback, HR metrics, and workforce trends to identify opportunities that improve engagement, retention, performance, and the overall employee experience.
Support employee relations, onboarding, performance conversations, training needs, succession planning, change management, and compliance guidance in partnership with leaders and HR teammates.

Beyond that, your work will include collaborating across Human Resources, Training, leadership teams, and assigned business areas to create practical solutions that help teammates and the organization succeed.

What you bring

We're looking for someone who can build trust quickly, balance care with sound judgment, and bring both strategic thinking and hands on HR partnership to the table. This role is a great fit if you are comfortable consulting with leaders, using data to guide decisions, and handling sensitive situations with professionalism and confidence.

Required Experience:

5+ years of Human Resources experience with a strong background in HR business partnership, employee relations, and talent management.

Required Skills:

Ability to influence, advise, and build productive relationships with leaders at all levels.
Strong employee relations capability, including coaching managers and employees through conflict resolution, workplace concerns, corrective action, policy compliance, remediation, and terminations.
Ability to interpret HR data, identify trends, and recommend action plans tied to hiring, retention, turnover, engagement, and performance.
Working knowledge of employment laws, HR best practices, compliance requirements, and policy guidance.
Strong written and verbal communication skills in English, with the ability to explain sensitive or complex information clearly.
Strong organization, attention to detail, confidentiality, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.
Intermediate Microsoft Excel and Word skills, with comfort using a computer in a general office environment.

Education/Certifications:

Bachelor's degree in Human Resources, Business Administration, or a related field required.
HR certification required, such as PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent, or ability to obtain certification within 6 months of hire.

You should also be comfortable shifting priorities when business needs change, maintaining confidentiality, and providing excellent service to Truliant's members and employees.

What sets you apart

You don't need to check every box, but here's what will help you thrive in this role:

Experience supporting leaders in financial services, credit unions, banking, or another highly regulated environment.
Experience turning employee survey results, turnover analysis, or engagement feedback into clear action plans.
Exposure to workforce planning, succession planning, change management, or career progression initiatives across multiple business groups.
Advanced comfort with Microsoft Excel, HR reporting, or analytics tools that help translate people data into practical recommendations.

What you'll get

We believe in supporting our team members both professionally and personally.

In this role, you can expect:

Meaningful work that directly supports Truliant teammates, leaders, and the member first mission that guides how we serve our communities.
A collaborative HR environment where your judgment, coaching skills, and ideas can help shape employee engagement, retention, and leadership support across assigned lines of business.
Opportunities to grow as a strategic HR partner through exposure to employee relations, talent planning, change management, workforce insights, and cross functional initiatives.
A culture focused on inclusion, belonging, flexibility, work-life balance, and helping teammates feel valued, empowered, and rewarded for the work they do.
Competitive benefits and teammate support, including resources that support wellbeing, development, and a rewarding career at Truliant.

People enjoy working here because the work connects back to a clear purpose: helping teammates succeed so they can create a better experience for members wherever they are on their financial journey.

As a member of the Truliant family, you will enjoy the following full time benefits: