Payroll Specialist

Truliant Federal Credit Union; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Truliant Federal Credit Union is hiring a Payroll Specialist in Charlotte, NC. The role focuses on accurate, timely payroll, guidance on payroll policies, and compliance across semi-monthly and bi-weekly cycles.

The successful candidate will bring 5+ years of payroll processing experience, strong knowledge of payroll tax laws, and proficiency in Excel and Word (including VLOOKUP and PivotTables). You'll educate managers and employees, and collaborate with HR and external vendors to ensure

Qualifications

• 5+ years of payroll processing experience or closely related experience.
• Current knowledge of payroll tax laws, human resources practices, and recordkeeping requirements.
• Ability to process, balance, document, distribute, and reconcile semi-monthly and bi-weekly payroll.
• Intermediate Microsoft Excel and Word including VLOOKUP and PivotTables.
• Strong math, research, and data-analysis skills.
• Clear written and verbal communication in English.
• Ability to organize multiple priorities and protect confidential information.
• Bachelor's degree or equivalent work-related experience.

Responsibilities

• Process and reconcile semi-monthly and bi-weekly payroll.
• Audit payroll and Workday HRIS data; research discrepancies and respond to questions.
• Guide employees and managers on payroll and timekeeping; create training materials and lead monthly training.
• Partner with HR, managers, and external vendors to strengthen payroll processes and maintain accurate records.

Skills

Payroll processing

Payroll tax laws

HR practices

Excel & Word

VLOOKUP & PivotTables

Data analysis

Communication (English)

Recordkeeping

Confidential information handling

Education

Bachelor's degree / equivalent experience

Tools

Workday

Job description

Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Why this role matters

Accurate, timely payroll plays an important role in the employee experience and in the trust our team members place in Truliant. As a Payroll Specialist, you'll help ensure employees are paid correctly while providing clear guidance on payroll, timekeeping, and related policies.

This is a great opportunity for someone who enjoys detailed work, solving complex payroll questions, and partnering with employees and leaders to keep an essential process running smoothly.

What you'll do

In this role, you'll take ownership of key payroll activities and help maintain accurate, compliant, and dependable payroll operations across Truliant.

Day to day, you'll:

• Process and reconcile semi-monthly and bi-weekly payroll, including hours worked, deductions, garnishments, taxes, bonuses, commissions, severance payments, payroll reports, and files submitted to third-party vendors.
• Audit payroll and Workday HRIS data, research discrepancies, respond to paycheck and payroll-reporting questions, and elevate issues promptly when needed.
• Guide employees and managers on payroll, timekeeping, policies, and applicable requirements, while creating training materials and leading monthly manager payroll and timekeeping training.

Beyond that, you'll partner with employees, managers, Human Resources, and external vendors to strengthen payroll processes, maintain accurate records, support projects, and deliver reliable service across the organization.

What you bring

We're looking for a payroll professional who combines technical knowledge, sound judgment, careful organization, and a service-focused approach. You'll be successful if you can manage detailed work accurately while communicating clearly with employees and leaders.

This role is a great fit if you have:

Required Experience:

• 5+ years of payroll processing experience or closely related experience

Required Skills:

• Current knowledge of payroll tax laws, human resources practices, and recordkeeping requirements, with the ability to apply them accurately.
• Ability to process, balance, document, distribute, and reconcile payroll accurately across semi-monthly and bi-weekly cycles.
• Intermediate Microsoft Excel and Word skills, including the ability to use VLOOKUP and PivotTables in Excel.
• Strong math, research, and data-analysis skills, with the judgment to identify issues and recommend practical, policy-aligned resolutions.
• Clear written and verbal communication skills in English, including the ability to explain payroll information and provide objective guidance to employees and managers.
• Ability to organize multiple priorities, respond to changing needs, maintain detailed and accurate records, and protect confidential information.

Education/Certifications:

• Bachelor's degree or equivalent work-related experience.

You should also be comfortable handling sensitive questions with tact, shifting priorities when payroll needs change, and following issues through to a timely and accurate resolution.

What sets you apart

You don't need to check every box, but here's what will help you thrive in this role:

• Working knowledge of Workday payroll processing functions.
• FCP (Fundamental Payroll Certification), or CPP (Certified Payroll Professional) certification

What you'll get

We believe in supporting our team members both professionally and personally.

In this role, you can expect:

• Meaningful work that helps ensure Truliant employees are paid accurately and supported with clear, dependable payroll guidance.
• Opportunities to deepen your expertise in payroll operations, tax reporting, Workday HRIS, compliance, data auditing, and employee support.
• Broad collaboration with employees, managers, Human Resources partners, and vendors, giving you visibility into how payroll supports the entire credit union.
• A service-focused culture where accuracy, confidentiality, thoughtful problem-solving, and continuous improvement are valued.

People who enjoy bringing order to complex details and helping others understand important information can make a visible impact in this role while supporting Truliant's commitment to its employees and members.

• No-cost employee Medical, dental, vision coverage
• Prescription benefits (including mail order)
• Paid holidays and Paid Time Off (PTO)
• 401(k) plan with contribution matching
• Paid community involvement volunteers hours
• Paid group life Insurance
• Teammate loan discounts
• Tuition reimbursement
• Short and long-term disability
• Health & Wellness program
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account