The Payroll Specialist will be based in the Portland, OR office. She will report directly to the Payroll & HRIS Manager. The Payroll Specialist is responsible for the accurate, timely, and compliant processing of complex multi-state payrolls, with primary ownership of hourly payroll operations and involvement in incentive, commission, and off-cycle payrolls. This role serves as a key resource for payroll processes, compliance, and audits, and provides day-to-day support to employees, supervisors, HR, and Finance.
The Payroll Specialist plays an important role in payroll controls, audit readiness, documentation, and cross-training, and works closely with Payroll, HR, and Finance teams to support payroll accuracy, regulatory compliance, and continuous process improvement.
Payroll Processing & Administration
- Process end-to-end payroll for hourly employees, including timesheet validation, earnings calculations, deductions, and payment processing
- Prepare and process off-cycle, manual, final, commission, production bonus, STIP bonus, deferred compensation, and incentive payrolls
- Prepare miscellaneous pay items and submit entries through Pending Pay
- Process voids and reissues of payroll checks as needed
- Process and administer all payroll garnishments and wage attachments, ensuring accurate deductions, timely responses, and compliance with federal, state, and local requirements
- Maintain garnishment records and coordinate with employees, agencies, and third-party vendors regarding garnishment-related matters
- Assist with salary payroll processing through cross-training
- Review, verify, create, reset, and distribute employee timesheets
- Send timesheet reminders and notifications for hourly and salaried employees
- Support the successful implementation of UKG Workforce Management (WFM), including testing, process validation, troubleshooting, and end-user support
- Serve as a key payroll resource during the transition from legacy timekeeping processes to UKG WFM
- Oversee ongoing timesheet review, payroll validation, and payroll-related processing within UKG WFM following go-live
- Help ensure timekeeping, payroll, and audit processes within UKG WFM remain accurate, compliant, and operationally efficient
Employee Data & Payroll Changes
- Review and update employee records for various payroll changes
- Review rehires for proper 401(k) setup and payroll configuration
- Assist employees with UKG system password resets
Benefits & Retirement Payroll Support
- Support employee questions related to 401(k) contributions, loans, hardship withdrawals, and catch-up contributions
- Download, review, and process Vanguard loan and deferral files
- Process Vanguard employer maintenance activities including terminations, auto cash-outs, and Media Out reports
- Reconcile Vanguard 401(k) loans and payroll interfaces
- Prepare payroll funding requests and wire documentation for retirement plan contributions
- Support year-over-year catch-up contribution compliance and regulatory requirements
Compliance, Audits & Reporting
- Investigate and resolve payroll discrepancies, including retro pay, hours corrections, and tax issues
- Prepare payroll audit documentation and respond to audit requests (SAIF, WA L&I, BLS, 5500, and other regulatory reviews)
- Maintain and update payroll audit checklists and reconciliation spreadsheets
- Prepare post-payroll reconciliation reports and distribute to key stakeholders
Documentation & Process Improvement
- Develop, maintain, and update Standard Operating Procedures (SOPs) for payroll processes
- Compile, save, and maintain earnings, deductions, audit, and import files used in payroll processing
- Support continuous improvement initiatives related to payroll controls, compliance, and efficiency
- Serve as a payroll resource for HR, supervisors, and employees by answering questions and providing guidance
- Respond to ad hoc payroll and reporting requests
- Collaborate closely with Payroll, HRIS, HR, Finance, and external vendors
Education, Skills & Abilities
- Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration or a related field preferred
- 3-5+ years of experience in payroll processing
- Strong knowledge of payroll processing, wage and hour laws, and payroll compliance
- Preference will be given to candidates with a Certified Payroll Professional (CPP) or other relevant professional designations
- Experience with multi-state payroll, incentive compensation, and off-cycle payrolls preferred
- Understanding of retirement plan payroll interfaces and reconciliations (401(k), loans, deferrals)
- High attention to detail with strong audit, reconciliation, and documentation skills
- Ability to troubleshoot payroll discrepancies and explain payroll concepts clearly
- Proficiency with payroll systems (UKG preferred), Excel, and payroll reporting tools
- Ability to manage competing priorities and maintain confidentiality in a fast-paced environment
- Must embrace Hampton Core Values and continuously strive to “Find a Better Way Every Day”