Payroll SaaS Implementation Consultant

IRIS; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our payroll SaaS solutions in a fast-paced environment. You’ll manage payroll software implementations, configure workflows, support data migration and testing, and guide customers through go-live while collaborating with Sales, Product, Engineering and Customer Success.

Travel to customer sites when required and contribute to the ongoing evolution of our payroll technology

Qualifications

• Hands-on payroll experience essential.
• Experience in SaaS/software implementation, onboarding or technical consulting.
• Experience working directly with customers to understand requirements and implement solutions.
• Experience with payroll software or systems.
• Understanding of software configuration, workflows and integrations.
• Experience with APIs, ETL, data migration or data transformation.
• Ability to manage multiple customers/projects.
• Ability to explain software and technical information in simple terms.
• Experience with Salesforce, Jira, Confluence or similar tools would be useful.

Responsibilities

• Manage payroll software implementations for new and existing customers.
• Understand customers’ payroll processes and requirements and translate these into the right software setup.
• Configure SaaS products, workflows and customer-specific requirements.
• Support payroll data migration, integrations and testing.
• Work with APIs, ETL processes and data transformation where required.
• Guide customers through user acceptance testing and readiness for go-live.
• Deliver training and explain software clearly to customers.
• Support customers during go-live and ongoing support.
• Manage multiple customer projects and priorities.
• Collaborate with Sales, Product, Engineering and Customer Success to resolve issues and deliver outcomes.
• Keep customers informed about progress, timelines, risks and issues.
• Travel to customer sites when required.

Skills

Payroll experience

SaaS onboarding

Customer-facing

Requirements gathering

APIs integration

Tools

Salesforce

Jira

Confluence

Job description

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our payroll SaaS solutions in a fast-paced environment. You’ll manage payroll software implementations, configure workflows, support data migration and testing, and guide customers through go-live while collaborating with Sales, Product, Engineering and Customer Success.

Travel to customer sites when required and contribute to the ongoing evolution of our payroll technology