Payroll Implementation Consultant – SaaS Platforms

IRIS; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

IRIS Software Group is a leading payroll software provider seeking an Implementation Consultant with hands-on payroll experience to drive successful SaaS deployments for customers in a fast-paced environment.

You will understand client payroll processes, configure product setups, manage data migrations and guide customers through testing, training and go-live. This is a hands-on, customer-facing role requiring collaboration across Sales, Product, Engineering and Customer Success.

Qualifications

• Hands-on payroll experience and a good understanding of payroll processes – essential
• Experience in SaaS/software implementation, onboarding or technical consulting
• Experience working directly with customers to understand requirements and implement solutions
• Experience with payroll software or systems
• Understanding of software configuration, workflows and integrations
• Experience with APIs, ETL, data migration or data transformation
• Confidence managing several customers, projects or priorities
• The ability to explain software and technical information in simple terms
• Experience with Salesforce, Jira, Confluence or similar tools would be useful

Responsibilities

• Manage payroll software implementations for new and existing customers
• Understand customers’ payroll processes and translate these into the right software setup
• Configure SaaS products, workflows and customer-specific requirements
• Support payroll data migration, integrations and testing
• Work with APIs, ETL processes and data transformation
• Guide customers through user acceptance testing and readiness for go-live
• Deliver training and explain software clearly to customers
• Support customers during go-live and their transition into ongoing support
• Manage multiple customer projects and priorities at the same time
• Work with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes
• Keep customers informed about progress, timelines, risks and issues
• Travel to customer sites when required.

Skills

Payroll experience

SaaS implementation

Customer-facing

APIs & ETL

Data migration

Tools

Salesforce

Jira

Confluence

Job description

IRIS Software Group is a leading payroll software provider seeking an Implementation Consultant with hands-on payroll experience to drive successful SaaS deployments for customers in a fast-paced environment.

You will understand client payroll processes, configure product setups, manage data migrations and guide customers through testing, training and go-live. This is a hands-on, customer-facing role requiring collaboration across Sales, Product, Engineering and Customer Success.