Payroll Product Enablement & Knowledge Specialist

Veritas Prime; Orlando (FL); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Disability insurance

Job summary

A leading payroll technology firm is seeking a Product Enablement and Knowledge Specialist in Orlando, FL. This full-time role involves developing and managing a knowledge base to support payroll operations, ensuring all content is clear and accessible. Candidates should have 3–5 years of functional payroll experience, strong communication skills, and knowledge systems management expertise. This role offers a competitive salary and benefits, including medical insurance and 401(k).

Qualifications

• 3–5+ years of functional payroll experience with a strong understanding of payroll processing.
• Proven ability to independently gather information and produce polished documentation.
• Experience in building and maintaining comprehensive knowledge systems.

Responsibilities

• Identify knowledge gaps and drive content creation with SMEs.
• Build and maintain a scalable knowledge base for operational excellence.
• Organize internal training sessions and onboarding processes.

Skills

Functional payroll experience

Knowledge systems management

Excellent communication skills

Organizational skills

Cross-functional collaboration

Tools

Confluence

Articulate

Job description

A leading payroll technology firm is seeking a Product Enablement and Knowledge Specialist in Orlando, FL. This full-time role involves developing and managing a knowledge base to support payroll operations, ensuring all content is clear and accessible. Candidates should have 3–5 years of functional payroll experience, strong communication skills, and knowledge systems management expertise. This role offers a competitive salary and benefits, including medical insurance and 401(k).