Senior Payroll Product Owner & Support Leader

Remotedxb; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Orion seeks a seasoned Payroll Product Owner to lead payroll capabilities across its enterprise technology ecosystem in the United States. You will own the roadmap, capture requirements, and govern configuration standards for accurate, timely payroll processing.

You will oversee the payroll customer support model for employees, managers, and payroll teams, and coordinate end-to-end payroll configurations and testing activities.

Qualifications

• Experience in payroll product management and configuration governance (≤140 chars).
• Experience managing customer support models and service levels (≤140 chars).
• Ability to lead payroll implementations and stabilization processes (≤140 chars).
• CPP or FPC credential required (≤140 chars).

Responsibilities

• Serve as the authoritative business owner for payroll capabilities within the enterprise technology ecosystem.
• Manage end-to-end payroll product ownership including roadmap, requirements, and configuration standards.
• Ensure accurate and timely payroll processing outcomes supported by effective controls and reconciliations.
• Oversee the payroll customer support model for employees, managers, and payroll teams.
• Govern payroll configuration across earnings, deductions, benefits, taxes, and GL integration.
• Resolve payroll risks and defects from identification through correction and prevention.
• Support successful implementations, parallel payroll, and user acceptance testing.

Skills

Payroll ownership

Product governance

Customer support modeling

Payroll implementations

Education

CPP or FPC credential

Job description

Orion seeks a seasoned Payroll Product Owner to lead payroll capabilities across its enterprise technology ecosystem in the United States. You will own the roadmap, capture requirements, and govern configuration standards for accurate, timely payroll processing.

You will oversee the payroll customer support model for employees, managers, and payroll teams, and coordinate end-to-end payroll configurations and testing activities.